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July 2024 by Kristy Agresta
I had the absolute best experience with Hasbrock Heights Animal Hospital. From scheduling her surgery, to the way the tech talked us through the procedure, to the way they called us to keep us updated all day. Dr Mia came in and answered all of our questions. The puppy is happy and so am I :) Won’t be taking Summer anywhere else!
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July 2024 by kabdelkader
Dr. Frezzo and the crew are Above and Beyond, they always take very good care of my German Shepherd. Also, they take the time to explain my dog's health in an easy way to understand. Keep up the good work. Khaled.
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April 2024 by Helen Moore-Gillon
Dr. Frezzo is phenomenal! We'd highly recommend her, especially if your travleing abroad with your pet. She has a great way about her for both pets and owners. We had to go to her yesterday in an emergency basis bc our plane was delayed which meant our tapeworm treatment for our dog was going to be out of date; so, we had to get another dose and have the paperwork updated to send to the UK to be approved for travel. She made time to see us and completed the paperwork like a pro. She also took the time to examine our dog and give recommendations on her care. If you ever need a caring vet who knows what she's doing, Dr. Frezzo is the vet for you and your pet!
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March 2024 by J C.
Dr. Mia Frezzo is strongly not recommended. She is not helpful, compassionate or responsive. Wish she was. Fortunately there are plenty of other vets who are fair and reliable.
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February 2024 by Yolanda Chárriez-Rosa
Very friendly staff and the Dr. she is great. She took care of my Chewie and I will forever be grateful.
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October 2023 by krys b
Dr. Frezzo and team take very good care of my girl doggy. The clinic is thorough, efficient, clean and kind. Treatments are expensive for extensive care, but worth it if you want the best care.
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October 2023 by Barbara Sterbakov
Dr Frezzo. Is the best vet that we have found. She's caring and thorough. Her office is equipped with everything.She also uses holistic medicine.
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August 2023 by William Feola
Just moved to the area and was looking for a new vet. Called and spoke to someone named Tara, who was very kind over the phone and answered all of the questions I had about my new dog. Will definitely be bringing her in soon for a visit
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July 2023 by Janet S.
Professional and compassionate doctor and staff. The practice is spotless and modern with comfortable waiting areas and patient rooms. Highly recommend based on our recent visit where the doctor went above and beyond to quickly schedule a diagnostic ultrasound for our pup. Dr. Frezzo spent time with us to share the preliminary results, clearly communicated the next steps, and answered all of our questions.
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April 2023 by Alby T.
Excellent service and attention to my beloved senior dog. My only regret is not finding them sooner! So happy we switched. Thanks for a great visit and spending so much time with us :)
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February 2023 by RO N.
Bad experience with the staff I hope they don't treat people the way they treated me and my dogs. You should look for a place that cares about you dogs (babies) the way you care This people are very cold heart and over price for no reason. That's abusive
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January 2023 by krystin bruno
Dr. Frezzo and team take very good care of my girl doggy. The clinic is thorough, efficient, clean and kind. Treatments are expensive for extensive care, but worth it if you want the best care.
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November 2022 by Martha Camargo
I have had a great experiance with Dr. Frezzo and the office staff. She has always been very caring and helpful with any questions I have regarding my animal.
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March 2022 by J Kat
Here are the reasons I would highly discourage going to Dr. Frezzo. For your pet’s sake, please, I would normally never go to such lengths as I will, but the harm and distress to my pet and the anxiety she needlessly added to my life was enough motivation:• She discouraged several common treatment methods that ultimately dragged out the time my poor pet had to suffer through its illness. Her initial treatment recommendation did not even include a common oral medication, I had to convince her to prescribe it.• Most importantly, she gave me the wrong dosage for the oral medication, twice. We wasted weeks ineffectively treating my pet and dragging out the illness as it got worse and worse. The dosage she prescribed was a quarter of what it should have been. When there was no improvement, she moved on to her sales pitch for her MLM company.• Do not listen to Dr. Frezzo about her essential oils - when my pet was not showing signs of improvement she tried to sell me a doTerra product to apply topically that contains tea tree oil, which is poisonous. Do yourself a favor and research doTerra, it is a shady MLM that is only interested in convincing people that their essential oil (snake oil) “miracles” can replace actual medicine. And she claims she is on the board of doTerra - that’s what I call a conflict of interest.• She never once discussed putting my pet on an immune supplement. Which would have at the very least potentially helped and not caused any harm, unlike the essential oil poison she suggested.• She never brought up the importance of following a strict cleaning regiment to contain the spread of the zoonotic disease we were attempting to treat. When I asked the receptionist about it after doing my own research, her response was that it was unnecessary to go above and beyond the usual cleaning regiment that I was already doing in my home. After I insisted with the receptionist, she called over Dr. Frezzo who recommended a doTerra cleaning solution.• Above all, it disturbed me that Dr. Frezzo was ultimately more interested in setting me up with a doTerra wholesale account rather than discussing my pet’s treatment. She convinced me to schedule a call with her to talk more in depth about doTerra but not a single suggestion that would help my pet.• She uses a per diem replacement for her personal days, despite being closed two days out of the week (apparently now three days out of the week), and then conveniently acts like the visits with her replacement didn’t occur. There seems to be no communication between Dr. Frezzo and the person she uses as her replacement.• As a result, do not believe that you can rely on the friendly receptionists or the doctor herself to keep track of your pet’s records. I don’t know how many times I had to correct their information because they couldn’t be bothered to update records or medication dosages based on the weight changes established during the visits with the per diem doctor. It’s not acceptable that they continuously blame their faulty systems or how busy they are. It is not professional either for the doctor to blame her receptionists for mistakes that are her responsibility.• Do yourself a favor and request a prescription so you can save yourself paying four times the cost of the medication that you could simply buy on Chewy, that you would receive in the proper packaging which would inform you of the correct dosages. I wasted hundreds of dollars with Dr. Frezzo only to end up going to another vet.• Dr. Frezzo refused to return my calls when I requested an explanation for the miscalculation of the oral prescription. I waited days without a single call back.• Ever since I moved on to another vet my pet immediately started improving and it broke my heart that we wasted so much time thanks to Dr. Frezzo.
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December 2021 by Leslie M.
wonderful experience ..I called and they took me on the spot wa told to"come right in" when my cat had a hematoma on his ear!!! my TWO vets that I use turned me away... thank you SO much..very friendly.. hope to deal with them again in the future
