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November 2023 by Kristen B
Danielle was great! She followed up with me on a car I had called in on to let me know it had come available. I went in to test drive in the morning and have my trade assessed and she had me driving away in the new car a few hours later! Super easy, friendly and accommodating! Great customer service! Thank you Danielle!
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October 2023 by Michael Geoffrion
3 emails to talk about a car I was interested in, including a "form reply from the gm" with zero follow up besides dealership pushing a button... or a bot pushing it. Dealership.... please be professional, read the email sent on multiple platforms including your website. I guess business is that good to ignore online requests.
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September 2023 by R B
Disappointing service dept. After sale service for such cars should be improved a lot. Almost convinced not to buy a car here anymore. Sad but true. Service and parts charges very high and lack of courtesy for retaining customers. I was looking to trade in for a new model but now rethinking. Was there with my 2019 Levante on 12th for something very basic. Check with your service reception (I already expressed my views on location too). But this is not the first time it’s been like this.
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July 2023 by Olga K
I’ve been a client here for a few years now, recently had an issue with my breaks. Service was excellent, efficient and professional. I was provided a loaner vehicle and everything was done as expected. Front desk is pleasant and knowledgeable. ?thank you so much.
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July 2023 by Merj Din
Great people if anyone wants parts ask for Andrew very professional and he knows what he’s doing
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February 2023 by Frederick Schroeder
BRING YOUR CAR HERE. Forget Faulkner, or Brown Daub. These guys know their stuff, really want to help. Drew, Alexandra in Service , and Andrew in parts really helped. I brought my 2018 Alfa Stelvio TI to be diagnosed. The found what the other previous dealers did not. Next I'll be bringing my 4C
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February 2023 by Daniel Stephen
Always the best service here. I mostly work with the parts dept for my various projects and have always had a perfect experience. I recommend every Alfa and Maserati owner to go out of their way if needed to use this dealership for service.
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January 2023 by Anthony Marinello
Service techs are amateurs and trained to upsell and overcharge and misdiagnose or create fear in order to upsell. They always go to tires and fluids. They are glorified tire rotators and oil changers. The Parts department is the only good thing about the dealership. I recommend finding a local auto shop that specializes in Italian cars over these scam artists.
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November 2022 by Rashan Grooms
Brianna,Certified techs from your service center installed the spider frame; as you informed me, it's upside down. Why is the correction of that work not being done now? Metal shavings are visible, which would make the vehicle unsafe for driving; why is this a premium care issue around part warranty versus a matter of negligence on the part of the installer, whom I was informed performed all the work on my vehicle?-Rashan
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October 2022 by Courtney DeSimone
Worst experience. My husband and I bought an Alfa Romeo and we’ve brought it to this dealership twice in two years for annual maintenance. On two separate occasions the car failed to start correctly after this dealership performed maintenance. Both times we were forced to rent a car for over a week while they “fixed” an issue.The first time (Sept 2021) it had to be towed away from our home and took over 9 days to “fix”. Additionally, on the most recent occasion (Oct 2022) the woman from the service center admitted to my husband that a person in maintenance missed a crucial step causing the car to misfire.Each service call was over $600 and resulted in a non working vehicle. The customer service at this location is a joke. Avoid this dealership at all costs. They may offer you a free car wash or $100 off your next service, but trust me you don’t want them anywhere near your vehicle. Save your money and buy a car from a different dealership and/or car company.
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August 2022 by Rob Heunemann
What an excellent experience! Everyone there is extremely helpful and professional! Wouldn’t bring my business anywhere else!
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August 2022 by Brian Gauthier
By far the best service and experience ever. Thank you staff for an absolute AMAZING experience!!
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July 2022 by M Law
This is an update to a prior review. If you are looking to purchase an Alpha Romeo, please do yourself a favor and pass. The dealerships are far and few between. Moreover, the service is sub par and that's being kind. At this dealership, the follow-up is awful. I can cite numerous examples. For instance, during a service I requested a vehicle appraisal. That was over a week ago. In spite of numerous inquiries, not a single person has made any effort to provide the information. Buy any other luxury brand and get the service expected. You will be extremely disappointed with Alpha Romeo service. It does not appear their staff has been trained or cares.
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June 2022 by Emmanuel Robinson
Great Dealer to purchase your vehicle at. Great service and top notch.
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June 2022 by Lenny Medina
Great people and great service. What more can you ask for. I highly recommend them. Check them out.
