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June 2024 by Marcus Goode
This store is one of the best. I had some issues navigating Myverizon and they helped me super quickly figure out what to do. Their manager was very helpful as well when I had some extra questions. I would always be willing to take a few extra minutes to come here instead of my closest store.
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June 2024 by Danielle Lindsey
Came in having trouble with my phone’s SIM card and Cassius was so prompt and courteous and pleasant to work with. He got the problem resolved within minutes and was upbeat and friendly while we worked together.
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May 2024 by Brian Schumm
Purchasing a phone in store still requires the sale rep to use your phone to purchase the new phone for pick up and then it takes 20 minutes for that order to reach them so I’m told to “shop around” in the meantime
No clue how in 2024 it’s not just possible to ask a salesman for what you want and purchase it and just leave. Good luck trying to speak with a human on the phone.
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April 2024 by Melissa S.
Jessie was super knowledgeable, helpful, and friendly in determining the best deal available to me for a new phone.
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February 2024 by Ela Bujar
Very nice
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January 2024 by Jemora B
Dominique was extremely helpful. The SIM on my Pixel 7 wasn't working and she helped me set up the eSIM on my device. She was patient and explained everything she was doing. Thank you so much for your help today!
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December 2023 by Carlos Morales
Switched over to Verizon staff in store is useless including Kevin the store manager. Phones sill not porting over switched over pon 10/21 and still not working. This level of service is shameful this guy is not fit to run a store. He had a very poor attitude and terrible customer service. Please send him out for training along with his staff.
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October 2023 by William C.
I'm not sure how this store even has two stars. I came in asking about an upgrade and when told there was no inventory anywhere, I asked questions about inventory at a third party location. The headphone-wearing representative got extremely snippy and started assuming I was asking questions about getting inventory from them. When I asked for help ordering online to ensure I get my discount, I was told to call customer service and let them deal with it. He finally agreed to help me, snatched my phone and tried to click "agree" to run a soft credit check without asking me. Absolutely horrendous customer service.
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October 2023 by Ron Setal
I'll be honest. I have a specific scenario going on in my life and I have tried to use Verizon before, which did not work out. I decided to give it another shot and walked into this store. I met with one of the specialists, Ryan, and he quickly understood the scenario I was in and was able to help me decide on a plan that meant that specific scenario while also solving some of the heartaches that I have had with using Verizon in the past. This was by far one of the best customer service interactions I've ever had. Great work!
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September 2023 by John Huber jr
Terrible customer service. The guy helping me was on the phone while he was talking to me so obviously I didn’t have his complete attention. Very disrespectful when you’re trying to talk to someone and then what’s with the attitude. I get you work off commission but there’s no reason to be a jerk. I left and went to bordentown where they don’t work off commission and are very respectful. Never coming back!
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July 2023 by James Wright
Verizon ain't worth nothing they will lie to you all the time tell you one thing 5 minutes later give you a different story give you bad equipment and as soon as you get out the door doesn't want to help you with anything they sale you
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June 2023 by Georgia B.
Thank you to Eric and Cassius for setting my mom and I up with new iPhones! We were in and out in an hour.
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June 2023 by Fozil Rahimov
Hello everyone, they sell stale dishes, you can not order delivery, they will bring yesterday's leftovers
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June 2023 by Michelle Brooks
Most horrible experience ever!!!! There aren't enough words to describe how rudely I was treated.
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June 2023 by John Convenio Sr
Went to get my phone looked at. I will never go back.
