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November 2023 by Madison Gross
Jimmy was extremely helpful with my vehicle purchase after my three year lease. He made the process easy and calmed all nerves I had. I can’t emphasize how benevolent and helpful he was enough!
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November 2023 by Kathleen Haines
This service visit was totally unexpected. I just bought my Toyota Corolla (2800 miles)and the check engine and service malfunction lights came on. I was approximately 90 miles from home, so to be safe I had it towed to the closest dealer. Roger could see that I was upset with the situation, not only that a brand new car needs to be towed but I had a very important appointment that afternoon that I did not want to and shouldn't miss. He assured me that I would not have to cancel my appointment. He explained that it looked like something with the sensors and they would make sure everything was good to go and they would have me home in time for the appointment. That is exactly what happened. They checked the car out thoroughly, and had me on my way home in 2 hours. I was home in time for appointment with time to spare. Roger could not have been more helpful and kind. More people in the world of service should be like him. Having to have your brand new car towed, and being away from home is not a pleasant experience but Roger made it so much better. Thank you for all your help.
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October 2023 by Martha E. Anderson
I've worked here for 22 years, very good company. Toyota is a great, long lasting vehicle and a great investment. October is tire sale month.
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August 2023 by Alexander Primo
I went in last weekend knowing what vehicle I wanted and salesman Jim Griffin was very quick and precise in getting me that exact vehicle.When I arrived, Jim had multiple Tacomas in different colors and all different trim for me to check out and test drive. He was very patient and answered every question I had and was very helpful with showing me all the features.We were quickly able to get approved and kept in my price range with a very fair interest rate.When it comes time to get a new vehicle again down the line I will be returning to Jim at Shore Toyota.
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August 2023 by Marlaina Burg
Even though buying a car can be stressful, Edwin made the process so enjoyable. He was super straight forward, honest, and transparent during the entire process, not to mention kind, funny, and genuinely amazing all around. Not only did I buy a car, but I really feel like I made a friend for life who truly has my best interests at heart. I can’t recommend Edwin and Shore Toyota enough !!
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August 2023 by Ernest Williams
I have been taking my Toyota Tacoma to Shore Toyota for over 18 years for all my maintenance. The entire crew is super friendly and knowledgeable! Roger the service manager is one of the nicest human beings that you will ever come across. My air conditioner stopped working and making noise on my Tacoma and he assured me he would have it fixed in 1 day and take great care of me. He kept his word on that and made sure I got a great deal on the overall cost of the repair. Nick at the parts counter is super nice and professional. He made sure that all the parts needed to fix my A/C were ready on the day of my appointment and was super helpful on the phone. Also thank you to Kevin the Technician that treated my truck like it was his own. If you need to have your Toyota serviced or repaired, I highly recommend you ask for Roger and set your appointment up with him. It was a Super smooth experience. Thank you guys so much!
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August 2023 by Hayden Ortiz
I had an excellent experience with Robert at Shore Toyota. He demonstrated remarkable professionalism, offering helpful and empathetic assistance throughout my car-fixing journey. His expertise and willingness to go the extra mile made the process smooth and highly useful. I highly recommend Robert for his outstanding service at the dealership.
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July 2023 by Paul Bellan-Boyer
Shore Toyota and their service department deserve 7 stars. I had my vehicle towed in with a sudden mechanical problem. No appointment but they were able to evaluate the issue within two hours. Great response, fair pricing, and 100% great A+ care from the service team. Service Manager Roger W was attentive and flexible as I made arrangements for follow up service. Their work made my life easier. Roger & his team earned my respect and repeat business.
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July 2023 by Dawn Guth
Jim Griffin was awesome. I honestly can tell you that in all my years? He made buying my sons Toyota a pleasant experience. No bait and switch. Only honesty, professional and courtesy. Thank you Jim
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July 2023 by Ross Conover
Disrespectful and low quality service. My partner and I love Toyotas and were excited about making a connection with shore Toyota. She bought a new rav 4 and turns out they have rear bumpers that hang down and are easily torn out. Should have been an easy warranty coverage, but she was too nice and accepted their demands of payment (she never argued anyone) despite it being a Toyota flaw on a car only weeks old. An even bigger problem is they didn't fix it, but just pushed it back in then took her money on which she entrusted the work was done. Unacceptable Toyota, please restore our trust.
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July 2023 by Cathy Baron
This is the 2nd Tacoma I have gotten from Shore Toyota. Olti is the best salesman ever. He gives 100% of all his knowledge to helping you achieve the dream of a new Vehicle. Won't buy at any other dealership. Highly recommend you go here. ?
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July 2023 by jacqueline larrauri
We were in Atlantic city for a week long trip. In the middle of the week, our maintenance light came on and said our oil was low. We took in the car for a check and Roger was beyond helpful. He got us in and out and told us to go back if we had problems. We went back on Friday because our oil kept showing as low. Roger had someone check and it seems the place we had our last service at missed something. Roger got us in quickly, explained everything he would do, and also tried getting us out quickly so we could enjoy our last day on the beach. I highly recommend this Toyota, and Roger specifically because he takes his time with everyone and makes sure they are aware of what will be done, the fees, and anything else.
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July 2023 by David Guth
Recently went to Shore Toyota to get a new leased Tacoma. I worked with Jim Griffin and let me tell you; the best car buying experience I have ever had, full stop. Jim was very accommodating, friendly, and most important explained what everything I was signing was. I grabbed his card and intend to recommend not only Shore Toyota but specifically Jim to everyone I know who is looking to purchase a new Toyota.
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June 2023 by Dave K
Worst experience I’ve ever had at a car dealership. I brought my 2023 Highlander on for an airbag error with only 300 miles on the car. They told me the vehicle wasn’t safe to drive and they couldn’t provide a loaner car because the rental agency was closed. They pretty much told me I’m on my own for finding a way home, 40 miles away! Stay far away from this place. This doesn’t fall on the employees, they did what they could. This does fall 100% on management and their lack of action not to mention that the general manager is not available on Saturdays. Stay as far away as possible from this place.
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June 2023 by Cheryl Yap
Very bad experience with service this time around. We were the very first in line for our oil change appointment when the doors opened at 7:30 am and we arrived before the cones were even moved from the entrance. We stressed that we only wanted an oil change. After sitting until 10 am and watching several other people (at least 5) who came in much later than we did my husband checked on the status of our vehicle. They tried to talk us into a brake job and we declined that. Then we waited some more and my husband went out to check again. Now they said they were doing a tire rotation which we did not ask for. They ended up not charging us for the tire rotation because they could tell we were not happy. We checked out at 10:25 am and 3 hours for a scheduled oil change is unacceptable.
