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October 2024 by Ana Waller
Lori was so patient with all of my purchases and through it all she was very professional.
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October 2024 by Katiria Medina
This is a bad company. I have bought a lot of jewelry and never had a problem until I bought an earring. It was lost and I can see in the photo that a UPS package is missing. It is the photo and I have been trying to contact the company for over a month and every time I spend hours on the phone and manage to get in touch with them they tell me to wait 10 days. This is the 3rd time I have waited 10 days for them to tell me again that they have closed the case and have not resolved it. I don't understand if you have proof of the UPS photo and tracking numbers and it shows that a package is missing, what is the problem? It is a shame that they are shameless how they play with their customers.
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September 2024 by Tanya Davis
I recommend coming to Banter! I enjoyed my experience shopping with the stylists here at the Hamilton Mall. I received the best care and support from Lori , Zionayra, and Karen. They made my shopping experience a dream come true. Even when my order had some complications they worked extremely hard to resolve it in the best way possible. Everything was a success! Thank God!! I will be back!
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August 2024 by Kristina Ballard McErlain
Zionayra and Andrea were wonderful! Help me for quite some time while I was indecisive about my pending purchase.
Because of these 2 young women, I will happily return to this location for future purchases.
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July 2024 by Brett
Zionayra knows her job well. Her customer service and attitude were greatly appreciated and helps to ensure future purchases.
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February 2024 by Heather Nuscis
Did a great job with the ear piercing but the girl at the desk was rude, and too worried about her hair then explaining anything and tried charging a warranty we didn't want...also forgot to give back our license and by the time we were in atlantic city and realized we had to drive all the way back for them...maybe try hiring people who actually care about their job.3 days after getting ear piercing and the jewelry broke, diamond fell out.this place is over priced and has poorly made jewelry...
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January 2024 by Maricela Triana
I came in today to buy a Christmas gift, and Zionayra was the greatest help. I would highly recommend her for any future sales!
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January 2024 by Shantia Murphy
Zionayra was patient, knowledgeable and extremely helpful when picking out a gift for my loved one.
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October 2023 by Juan Feliz s
Good attention
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October 2023 by Azure Drake
Live and learn I guess. The jewelry is real...except the cheap plastic backs. At least I can order them off amazon
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September 2023 by maria rodriguez
The young ladies did excellent while the computers took over 30 minutes to work properly in order to process the sales transaction. I’m a Banter card holder for the last three years every time I stop in the employee experience is wonderful but your registers are out dated. The employees spend more time apologizing for the system than the actual time it takes to pick an item. I spent almost an hr while waiting for the system to work and systems been rebooted. Hamilton Mall Mays Landing NJ. I’m still currently here while writing this review.
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July 2023 by Thomas Tillis
Shady business practices! Go elsewhere.Had to get my daughters ear pierced again from closing up. Brought the original gold earring to match. After the employee matched our earring she put our old earring in a bag and put it in her desk acting like nothing happened. When asked for our earring back she says that she is going to keep it to be melted down because it’s damaged. The earring had no damage. When we demanded it back she acted as if it was us being weird and not her. Seemed as if that is the normal practice there and they hope you don’t say anything.
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January 2023 by Johnnie Sheridan
Very professional and polite.
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June 2022 by Inhouse_Grace
Robinetta Johnson is the best! She was very professional and kind and patient with my daughter. I went to one other jewelry stand to get some earnings and didn't feel like I was a valued customer. Which is very disappointing. Robinette was willing to help my daughter and make sure we had a great experience.
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May 2022 by Anna Woodson
My 5 yo daughter decided she wanted to get her ears pierced. She was determined but also extremely scared. She did a lot of crying and going back and forth but in the end she got it done. Robinetta was the lucky piercer on duty. She was so patient and understanding. She made my daughter feel comfortable. I couldn’t thank her enough.
