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May 2024 by Michele Monica
I stop in there pretty regularly because it's close to where I get my groceries. I often find what I'm looking for. I do like the policy that you can exchange pet food if your pet doesn't like it. My rating of a 3 is due to the girls that I have encountered. The girls that are employed there, in my personal experience they have been unfriendly and quite rude at times. I understand that they are not trained animal technicians, but when I have asked questions about trying to see if there is a product available for my pets needs, they answered "no", or "I don't know". They make me feel like I'm bothering them. There main store on English Creek road is the complete opposite. The young men that I have encountered there are the complete opposite. So,going forward, I will now only be visiting that location. That store is a 5 star rating.
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May 2024 by MN M
I like that the store doesn't have raw hide in any dog treats. Thier cats are fostered through shelters. Staff is friendly and always willing to help. The store is always clean.Unfortunately, the store carries cages that are inadequate for small mammals (rats, mice, gerbils, guinea pigs, etc.). I wish they would show as much detail in what they carry for dogs and cats as much as the little critters as well.
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May 2024 by Joe McCull
Fantastic selection!! Second to none. Much better then any of the other pet stores. Found my hard to find small bites. Had plenty in stock. Tori, a sales associate couldn’t do enough to help me. She should be commended really great and pleasant staff!!!!
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May 2024 by Angel Conde
Great workers here! Paul especially! The animals are well taken care of, there is plenty of a selection to purchase (NO REPTILES) but, reptile supplies! Cats are especially well taken care of in rooms and when there is a mother with babies the window is blocked off so the momma isn’t stressed! They’re always so helpful and have so many food / health options for pets! And goats milk!
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April 2024 by Joan-Jose Compres
The staff is very nice I go in there and they are very knowledgeable.
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April 2024 by Doris Allen
Nice family owned store. If you rescue a dog you get some Xtra treats .
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February 2024 by Dennis Hearing Sr.
Very nice staff
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February 2024 by Amanda Vigue
Helpful staff. The store is large, clean, and animal friendly. No betta fish in sad little bags or cups!
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January 2024 by Mel “HoneyPhantom420”
Pets Plus is a very cleaned store, and everyone is so kind and welcoming .I went to help my friend to get her furbaby groomed . The grooming was clean, and the groomers were super nice. Very caring with her special needs furbaby.I recommend them for sure. Again, everyone has their own opinions, as well. I personally have been a customer since the Pets Plus has opened. Can't say enough. The owners are amazing.They have a few stores, so if they don't have what you need at one location, they can recommend or even go out of their way to try and get what you need. Cleanest pretty store I've ever visited.
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November 2023 by T Payne
Friendly staff. Great selection of everything ranging from small animal food to dog toys. I will be coming here instead of the big corporate pet stores.
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October 2023 by Patti D.
pets plus deserves a 5star rating most helpful and informative about products. most importantly they care about animals. special thank you to April, Roy, Paul, and tee for their compassion and kindness in a time of need so grate full ! Patti Dilorenzo
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October 2023 by Amber Pullinger
I’m not one to write bad reviews, but how things were handled at this place I feel the need to voice how I was totally treated unfairly. I was trying to adopt two kittens that were heavily sought after one being a calico and one being a fluffy cream orange. I waited outside before they opened with other people knowing they had applications for them too but I got there before anyone and was second to hand in my application, and it’s first come first serve for the kittens so it goes in order of which you came. The guy that collected the application at the front door somehow mixed up my application and the lady behind me because somehow her application got before mine. With that being said he ended up talking to that lady before me and giving away that kitten I wanted to her and when I brought it to his attention that I was before her he told me well that’s how the application ended up in his hand. I think that was a poor excuse for not paying attention, even the lady in front of me vouched for me telling him I was before that lady. So instead of doing the right thing and giving me the kitten he told me he had to give it to the other lady because he already said she could have it. I left completely heartbroken because I waited two weeks with hope I would get these kittens, granted I wouldn’t have gotten both because the lady in front of me got the calico. I was second in line so I should’ve been taken care of before that other lady and I would probably have a kitten right now. I just want them to know how much it sucks for that to happen and maybe change how they get applications handed in, cause I would hate for this to happen again.
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September 2023 by Alyssa Haney
Love this place! The kittens for adoption are adorable and the staff are always very helpful when I need to buy something oversized and load it into my car. They also have a decent selection of items for the size of the store.
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September 2023 by Matt Cohen
They always have kittens on display for you to see as they help them get adopted and are super cute!Clean store. One of the few places that can help with saltwater aquariums as they have a small section in back for fish and other items (reefhab romance)
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September 2023 by Rita Davidson S.
Who ever is the real owner of Pets Plus Mayslanding. Your store is a complete disaster. The girls at the register with their nose rings and and insane colored hair are not friendly to customers. They are rude. Long lines at times to get dog food. Please make changes. Your store is run by incompetent employees.
