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March 2024 by Philip Lewis
We had a great experience at Helzberg today with the ultimate professional in customer service. Denise Fox the store manager helped me and my wife with her rings. She is what customer service should be always. We look forward to going back and doing business with Helzberg diamonds and working with Denise.
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March 2024 by Penny Lewis
Denise Fox was the ultimate professional. She was helpful, kind and knowledgeable. We will give all our business to her. Thank you Denise for a great experience.
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March 2024 by Derek Dorsey
Beautiful jewelry and a more than helpful staff
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March 2024 by Kelly Piatek
I had the BEST experience at Helzberg Hamilton, and I was so impressed! First off, I walked in the store and got this awesome friendly greeting by ALL 3 ladies on the floor. I felt like I was celebrity with the immediate attention I got! I came in to have some of my rings sized, and Denise was so eager to help me get it all worked out. Denise then suggested some rings for me to look at, and I couldn’t resist and was escorted to the diamond room with the pieces we selected… and that was it! I HAD to have this one ring I was looking at! It was stunning! I was hesitant with purchasing because I came in to only get service, but Denise suggested an affordable layaway option that I could not pass up! I love how Denise didn’t pressure sales me at all! She was just so knowledgeable and patient and made it too easy for me to pull the trigger!I have been to many jewelry stores… many small owned stores on Sansom Street in Philly, yet I have never felt so important nor had such a great experience as I did in Helzberg Hamilton!By the way my 6 rings I got sized… Denise said it would take about a week (I was expecting longer), and I was texted the NEXT DAY that they were finished! I couldn’t believe my eyes! I wish I could give my experience there 10 stars! What a warm, welcoming, wonderful place to buy the jewelry of your dreams!
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March 2024 by Des Martinez
Had an amazing experience here at Helzberg, after looking for weeks in other stores and not having the best of luck with help we had the pleasure to have Barbie O help me and my fiancé find our wedding bands. Truly appreciated her help and customer service!Thank you so much Barbie, it was a relief walking out the store having found out rings with your help.Desiree
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February 2024 by Kaitlin Kee-Dayton
Absolutely fabulous place to get your dream ring!Back in early 2021, I began designing my ring online using their design your own ring feature. I chose my setting, stone, cut, and accent gemstones so easily. My then bf and I went in and worked with an associate who helped us choose size which I very much appreciated because he kept telling me to go bigger and I wouldn't until then LOL.They took down our info and he worked with them to get my perfect ring! It is just as beautiful as when he proposed! I wear it every single day during every activity and it has NEVER had an issue!!! Serious quality here ?Then I needed to get a wedding ring and the only thing I liked was a cheaper ring off Etsy. Linda and Denise each time we came in tried to help me every time and then they told us we should consider custom. Linda especially reached out to me to let me know what was happening, get all the details right, and made sure we were in store when Alberto came in for a jewelry collection day. I'm so glad she did!!! I met a designer and we talked out all the details (he KNOWS what he's talking about). A month or so later, my custom ring came in and it was GORGEPUS!Thank you Linda and Denise for all your help over the last few years!!! The most wonderful part of Helzburg are these two ❤️
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February 2024 by Lexi Fortner
Honestly, the only reason this location is getting 2 stars is because of the manager, Denise. My fiancé and I came in end of October and worked with Barbi for our wedding bands for our March wedding. I had picked out an enhancer and requested that my current engagement ring be soldered together with the new ring. We thought everything was fine until we didn’t hear anything for MONTHS. Finally, last week (January) I called for an update and was told that Barbi had supposedly reached out about an issue and we “never came back with a decision so they couldn’t move forward.” Neither my fiancé or myself received a call. My fiancé went to the store and spoke with Denise and she was so kind and was able to hear us out and fix every issue we had right then and there. We are so grateful for Denise’s help!
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January 2024 by Richard Rockelmann
This location and staff are all so nice. Accommodating and friendly. They remember me and my story and they feel very welcoming. I love them here
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December 2023 by Courtney Rasmussen
Oh my goodness! Tom and Denise helped my now FIANCÉ find the perfect ring for me! It was everything I could have ever imagined; a perfect size, shape, and all. I thank Tom & Denise so much for all of their help in making this a reality. I would give 10 stars if I could!!! ❤️
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December 2023 by Howard Winters
Denise provided great customer service, very informative, knowledgeable about the quality of diamonds and she got me a great deal!My lady is going to be extremely happy with her 5 karat diamond tennis bracelet!Thank you Denise!
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December 2023 by Carol Brooks
I can't say enough about Helzberg Diamonds. I love good jewelry and they are amazing. My husband and I have been loyal customers for17 years. Denise is the best!!!
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December 2023 by Sheryl M
We had such a wonderful experience doing business with Linda M. She is very professional, knowledgeable and witty too! She helped up pick out the perfect ring. Thank you.
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November 2023 by Christina Carroll
My Finance purchased my beautiful engagement ring here at the Mays Landing Helzberg. Today I brought my ring in to be sized, What a great experience! Tom, Judy and all the ladies are amazing!! Definitely recommend!!
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October 2023 by Erin Olesiewicz
Great service!I stopped by Helzberg on my way to the shore to pick up a necklace for my cousin’s wedding. Denise shared my enthusiasm, and made me feel like family. This location is now a go-to stop for me on the way the shore!
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October 2023 by Brandon
Thank you, Barbie! Two years ago, I purchased a very high-quality diamond engagement ring. My fiancé and I recently had a situation that required, some rather unique attention regarding this ring, and the special Helzberg box that it came in. Barbie was extremely patient and understanding and offered wonderful solutions to work the problem. Absolutely outstanding customer service from Barbie! Anytime I have to go back for any reason at all, I will be exclusively seeking her service. (yes, she is absolutely worth waiting for if you get the chance to work with her for ANYTHING!) and I don’t know if you see this Barbie but thank you again! We were the two bikers that came in 9/12/23 ;)