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November 2023 by Jessica K.
It took them 40 minutes to pick up the phone and on top of that they were incredibly rude and inpatient. even the supervisor's are unprofessional. I genuinely don't understand how they're still in business. I work in retail as a manager so I understand having to deal with people all day but sighing loudly on the phone when someone says they need to make an appointment is insane. I wish I had a job where I could be as rude as I would like with no consequences, must be nice. They either need to properly train their staff or hire people who don't hate their lives.
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November 2023 by Chelsea S.
I was literally just sold a car with no oil change, the reading was almost 5,000 miles over. On top of being sold a used car with high mileage, with no oil change, I had to replace the battery and it's been 8 days that I've had it. I'd rather take the battery and oil change over free car washes for the year
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November 2023 by Sherilyn Hopkins
Hamilton Honda is 1000% hands down the best dealership! They truly care for their customers, and will have you a deal within 20 minutes! This is my second time purchasing a vehicle from them. Maximus took care of me my first time & also took care of me now with the financing/leasing! Woohoo! ?. Rameesh was my salesman, he helped me pick out the perfect vehicle & was very personable. He made me feel at home along with Max! Rameesh was absolutely amazing & broke down all the costs before running my credit. He is real & genuine. I am so thankful for everyone who works here! They are all truly a blessing! Thank you everyone for always taking amazing of me & my vehicles thought out the past 2 years! God bless! - Went from a 2018 Civic Ex to a 2024 Civic Sport :)
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November 2023 by Nancy Pocino
I bought a vehicle today from Hamilton Honda and I must say out of all the times I’ve been through this process this was by far the best experience! Ash Selim was patient and understanding of my situation and concerns he explained everything in detail to both myself and my son he worked with me and really took the time to get me what I needed and also keep me as close to the payment price I was willing to spend ! The dealership is ran very well . Everyone who works there is professional and helpful and the building and lots are kept clean and look great same goes for the cars . I had bought cars there in the past and had a satisfactory experience with the dealership but now time has passed so it’s a whole new team from the GM to the salesmen to the finance manager and the service department I couldn’t of asked for a better experience. If you’re looking to buy a car and you dread it for fear of being pushed into something or are afraid to do so because you find that people is the car business can be pushy etc … then I recommend you go to Hamilton Honda because you won’t have to worry about any of that here . Ash went out of his way to make today a positive experience and I appreciate it so much !
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November 2023 by Maria G
I thank you **** for all the help you gave myself and husband . By speaking Spanish and answering all his questions. I recommend you anytime . I love my Honda CRV Thank you so much . ***** y ******************************* .
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November 2023 by Norman Henk
Great experience from start to finish. Inayah was our initial contact and was outstanding in every way. Promptly answered questions with no hassle. Our sales rep, Robert O'Connor was professional, polite and a pleasure to deal with. Again, no hassle and no hard sell. He recognizes that people love to buy but hate to be sold and makes it easy to get to the "yes", at your own pace.
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October 2023 by Henry Bond
Excellent service.My experience purchasing a car from Hamilton Honda was excellent.Hugh Daley worked with me the entire purchase. He was fast + he answered all my questions and helped out as much he could.I would highly recommend working with Hugh to purchase you next vehicle. Thank you
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October 2023 by Christopher Myers
Just purchased my 2022 Buick encore! I must say that Hannah Hussein was great at helping me find the payments I was looking for. She made my experience an amazing one along with everyone in finance and sales. Everything went smooth, and she kept following up with me until I was able to come to a concrete decision. the humor and professionalism from the staff also helped greatly. I’m so happy with the service provided to me at Hamilton Honda and I will definitely be dealing with them over and over again. Thank you so much! !!!
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October 2023 by Ruth Brennfleck
Andrei Semichan is a fantastic service advisor! He immediately types in the car issue and gets it to the service department and lets me know approximately how long it will take. He has always been polite and professional. I have had Andrei several times as my service manager. One time I had 2 young grandchildren with me and it was an all day wait so he arranged for Jamie to take us home and pick us back up. I was so grateful for that! I also would like to tell you how wonderful Jamie was. He was so kind and personable. I felt safe and enjoyed the conversation on the ride. I want to praise Preston in the check-in at the service center. He really tried to show me how to operate the navigation system. However, it was not working properly. I appreciate his time and patience to try to help me.
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October 2023 by Tangie Jones
Romesh was absolutely outstanding with patience of a saint!! He was extremely knowledgeable of each car on the lot and knew more of what we were looking for than we did lol. Our new car was fairly priced and we couldn't be happier with his excellent service and wonderful care!! He even shared his lunch with us!!! Sue in finance is a sweetheart and the manager was great also and even had an exit visit with us before we left, to make sure that we were satisfied before we left the lot! Now if this isn't outstanding customer service!!! Smooth service from beginning to end!!! Thank you Hamilton!!! We love our new ride!!!
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October 2023 by Jodi Stuntz
We had a fantastic experience at Hamilton Honda today. Angel, our salesperson, found us the car we wanted for a great price. He was super friendly and thorough. Sue the finance manager was so personable. A manager even came out to us before we left to make sure we were satisfied with everything and to ensure we had no further questions. Definitely recommend them for anyone buying a car.
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October 2023 by Andrew C.
quite possibly the worst service center in central Jersey. no respect for customers or their time. Bought a used car, car had many problems, they did not honor the power train warrany. The place is hot garbage.
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September 2023 by Diane Brown
Jonny is the best salesman ever!! He is courteous, knowledgeable, kind and made it a pleasurable car buying experience. I must also say that I was dreading the finance part and Luke made it a great experience! If you’re going to purchase a car I would highly recommend Jonny at Hamilton Honda!!
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September 2023 by Kimberly Buckley
I thoroughly enjoyed my experience with Hamilton Honda from start to finish! If anyone is looking for a car, ask for Ash. He was super friendly, helpful, and knowledge.He wasn’t pushy like other sales people I have came across at other dealerships, but he was always there to answer any questions that I had and offered suggestions to make my decision easier. He kept my best interest at heart. I really liked that he explained everything in detail and did not try to take advantage of me and kept my budget in mind. I will definitely recommend all my friends and family to shop with Ash when looking for a car. Thank you again for all of your help!
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September 2023 by Deepak D.
I just called your customer service team and the executive simply provided me number 800-916-9939 and disconnected the call when I wanted to talk to her.Is this how you treat your customers?I would definitely write my feedback and personal experience on social media and other available options and I will NEVER RECOMMEND Honda Hamilton to anyone.WORST EVER sales and support team I ever witnessed so far.I also left a voicemail to Jose from your Honda Hamilton who was my point of contact when I purchased the car. He didn't respond back after I gave my honest feedback.
