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December 2023 by David Lemus
Precious
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November 2023 by Silo _.
Called for a basic part, and the part advisor clearly did not want to do his job and just hung up on me... called back and they kept me on hold and hung up again. take you business somewhere else, this dealer could care less about customer service.
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October 2023 by Glenn Parrish
Great experience
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October 2023 by Nia D.
Horrible place I brought a 2017 truck and only had it 42 hour and the check engine light came on ! The service is Horrible nobody is helpful ! They kept my truck for 3 days without telling me anything , it took for me to come up to the dealership to find out my engine blow ! And they previously turn the check engine light off 2 months prior . How can you sell a vehicle knowing it isn't right to drive !PLEASE SAVE YOUR MONEY !!!
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September 2023 by Salvatore Marchesano
Always friendly and gives good service
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July 2023 by FRANCIS Brenna
Well I move down the shore there's three Ford dealerships right near me they will not honor their own contract that I spent money on I have to take my vehicle all the way to Hamilton to haldeman Ford because they're the only ones that were honor their own contract so what I'm saying is if you're going to buy a Ford go to haldeman only the rest of them will not honor their own contract they're scum bags haldeman Ford they are the best five star I take my dog there why I'm getting service and their employees run to the store and go by my gifts they spent $40 on my dog what dealership does that haldeman Ford does
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June 2023 by Dan T.
Went there to buy new vehicle and they said one was coming in next week - we thought about it and called back to let them know we wanted the vehicle. They said come back in and we will run the financing for you - after they take all of our information (hours have been wasted talking and driving back and forth) they then inform us the vehicle is going to a sister dealership and if you want the vehicle you have to (are you sitting down) pay an additional $7500.00 on top of the MSRP. As temping as that sounds.....I will never buy or lease a Ford again and certainly not patronize Haldeman Ford Trenton NJ.
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April 2023 by Donnie Morse
No high pressure.Drew who we spoke to was very patient very informative. Good sales rep to speak with.But the manager didn't give us the best deal sad t o say.. Haldeman wants all the money. So it's tougherTo make a good deal..
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February 2023 by John Varghese
Friendly staff. Clean waiting room. Drop off was quick. It was easy to make an appointment.
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January 2023 by Tee K.
My coworkers wife brought her Explore in for an oil change, they called her stating she needed rear brakes. She said she would have her husband replace them and to just perform the oil change. When she gets there to it up she's handed an $800 plus bill which was never authorized. They're telling her she can have the keys when the bills paid! I now know why their called Stealerships.
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January 2023 by Eric R.
There's good and not so good with working with the used car sales person and his manager. Early in the process they were very transparent about some paint damage on the roof and both quarter panels on a 2019 Ford Explorer Sport. After asking what they would do to fix the damage they told me they would as they wanted to sell the car and take my 2019 Ford Mustang Bullitt in trade. Based upon their commitment to repaint the roof and buff out the other scratches on the quarter panels I made a deposit with my CC. A couple days later after they had supposedly checked with their in house body shop they decided that they were not going to repaint the roof, etc. as it was too expensive. As compensation they offered to discount the price of the vehicle $750 and if I wanted the roof painted I could take care of that at my expense. Suffice it to day that $750 would not be enough to get the roof painted. The good is that they were transparent about the condition of the vehicle. The bad and most disappointing part is that they broke their verbal contract to do the body work required to repair the damage to the roof and quarter panels. I do not recommend doing business with Haldeman Ford.
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January 2023 by Raymond C.
What do you say about a dealer who takes your order for a new 2022 Maverick, takes your money, and then a year later tells you that the order was cancelled 10 months ago, but they never notified us why, and where was our deposit money? After asking George Abel where my deposit money was a year later he quickly credited it back to my credit card. He only did this because I asked for my Private offer on a 2023 Maverick which I was entitled to. I hope Mr. Abel finally explains to me and all involved, where my order is, who cancelled it, and how my order was changed 6 months later from a Ford Maverick to a Ford f150. I have given Mr Abel every opportunity to correct his dealership fraud, with no explanation to date. His offer was to order a 2023 and pay the 2023 price instead of the offer price for a person having an accepted 2022 order by Ford Motor Company. STAY AWAY FROM THIS DEALER!!! Bernie our salesperson was very nice, it is not his fault, but what kind of dealership would do this to a 9/11 family. Imagine what he will do to you!!!
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November 2022 by Paradise For the D
My daughter went in for routine oil change and when she left vehicle started smoking and a strong odor of oil. Oil light cane on as well as engine. She called the service department and was told to bring back in morning and the service rep kept apologizing. Once there haldeman passed the buck and wouldn't take fault for there mistake. To be cont...
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October 2022 by Randy Goos
Had the part I needed great service
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October 2022 by Frank B
Overall, great experience! Our salesman, Nick Renzi was the best. In fact, the entire team was great. I felt like they were honest and fair in the deal and I would definitely buy another vehicle from them in the future.
