Famous Footwear is a well-liked store known for its great customer service and wide selection of footwear. The assistant manager, Charles, is praised for being courteous and helpful, even securing discounts that enhance the shopping experience. The store offers a variety of major brands such as Nike, Puma, Adidas, and Vans, with options suitable for the whole family. Customers appreciate the helpful staff, including a manager who is kind, patient, and attentive, especially when assisting with finding comfortable shoes or handling returns. The store is often recognized for its top-notch customer service and good prices. However, some find it less convenient for certain needs, like work boots, due to low seating and limited options. Overall, Famous Footwear is appreciated for its helpful staff, good selection, and pleasant shopping environment.
Charles, the assistant manager brightened up my morning by being extremely courteous and offering excellent customer service. Additionally, he was also able to secure me a discount on the shoes I purchased which made this already pleasant shopping experience even more amazing!
May 2024
The assistant manager, Charles, was extremely kind and helpful! I bought 2 pairs of sneakers for my kids.
April 2024
Charles the assistant manager was amazing and was so Helpful in finding all the shoes we need…Great store and location!
