-
October 2019 by Meg C.
Terrible no stars!!! I had used Broadway two years earlier and was satisfied. When I arranged a second move recently, I was hugely disappointed. They never sent an estimator, so I only listed the largest items over the phone, but explained that it was a first story 1 bedroom apartment. Two guys showed up, they arrived an hour and a half late, looked at the move, which was already packed, and said that it was more than their work order (which only had the large pieces I had given over the phone). They complained about about the stairs up to the house, saying that it wasn't a first floor, and made comments about how much stuff needed to be moved and that they needed to wait for a third man, who wouldn't be there for a while. My daughters friend, who helped her pack, got mad and said they were movers, and to just get started. They got angry and drove off. I called the office and they said we insulted them, but it was clear they didn't want to do the move. Lousy work ethic, and awful customer relations, I could never recommend them.
-
June 2019 by Elizabeth Robinson Patton
Wonderful experience! Willie, Darius and Dante could not have been more professional. It was an extremely hot June day and they didn't stop until the entire job was finished. Sunny was very pleasant to deal with while planning our move. Thank you!
-
July 2018 by Julie C.
Our move went okay but definitely could have been much better. The packers and movers were very nice and knowledgeable and they arrived on time every day. They took extra care to be sure items were packed properly and, even though we had A LOT to move they worked hard to be sure that all of the boxes made it to our new location. I do have several negative comments. One is that we had two large area rugs that they did not touch. They were too large for us to move ourselves so we ended up having to dispose of them. Two is that there were two large closets that they did not pack and they did not even mention it to us until they were loading the last items on the truck. We were left to move them ourselves. Three is that as we unpack, we are finding more that is wrong. For example, many boxes were placed in the incorrect room even though they were labeled and rooms with which they were specifically asked to take special care are missing important items. The bottom line is I would recommend them for a small, uncomplicated move and even then, I would caution anyone who uses them to check and doublecheck the work that they have done to ensure that everything is packed and moved according to the agreed upon plan.
-
April 2018 by Laura C.
This was the best moving experience I have ever had. The men came on time and were very knowledgeable about taking apart and putting together the furniture carefully and properly. They worked quickly and were so friendly. I highly recommend.
