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January 2024 by David K.
So, what is it called when they advertise one price but wont sell it for that price? BAIT AND SWITCH. That is what happened to me last night when I visited Route 33 Nissan. I called ahead and was assured the car was there so I made an appointment. When I arrived no one was expecting me so they assigned me a salesman. He had no problem finding the car I came to see and brought it around, but he had no idea what the price was. I showed him the advertised price so they heavily tried to oversell what they called an inspection and warranty for 6 thousand dollars. I told them I didn't want that and they refused to sell me the car for the advertised price. Never before has the refusal of the oversell was a deal-killer, this is one very shady place. Today that same car is two thousand more than yesterdays asking price.
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January 2024 by Doug K.
This was my 4th vehicle I purchased from Rt 33 Nissan. I have always been treated like a VIP customer. Tyler is a friendly and professional sales associate and is always ready to do whatever it takes to get you the best deal. He was also able to get me out of a bad Ford lease that would have cost me over 5k at any other dealer I was considering making a purchase at. I highly recommend Tyler and Rt33 Nissan the next time you are shopping for a vehicle
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November 2023 by Kar P.
Nasty, sarcastic people. Monika lied about the numbers. Don't waste your time not even with manager Zack. They lie about the numbers!! Make sure you quadruple check your finances and deposits if you even DARE to come here. I'd recommend Sam at Edison Nissan instead!!!! (1)
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November 2023 by Andy T.
I had a great experience working with Monika at Route 33 Nissan. Monika was not pushy, open about the numbers, and responded to my questions and issues. Regarding the low advertised prices, seems they do not show the price for the Nissan certification, which gives the warranty on preowned Nissan's so a star off for that.
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September 2023 by Stephen P
Very rude staff at rt 33 nissan
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August 2023 by Gregory M.
Do not make the mistake of wasting your time here. The salesperson was nice-nasty; she was happy to try and sell me the car, so I put a deposit down on the vehicle. I still had an appointment to see another vehicle at Piazza VW, so I went and got a much better deal there (no hidden fees). I called to ask when I could get my deposit back and they hung up on me twice and then blocked my number. They also charge over $4000 in hidden 'fees' in addition to the listed price. Do yourself a favor and buy a vehicle literally anywhere else. Route 33 Nissan is manipulative at best.
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August 2023 by Rose J.
BEWARE!! DO NOT DO BUSINESS WITH THIS DEALERSHIP!! THIS DEALERSHIP IS NOT WORTHY OF A STAR RATING! In December of 2022 we bought our car from this Nissan dealership, since then we have had 2 oil changes from them with no problems. When I came back on June 9 for a third one, the next morning our car said we were low on oil??? So we brought the car back the next day to find out why and how can this happen. The first attendant who was a young man worked on our car and seemed exhausted or out of it. After they refilled the oil and looked at the car they said that the drain threads on the oil pan were coming out, so they said that they could fix it for $2000, and that since the oil pan is aluminum that WE would have to foot the bill??? I asked if this was normal, and they said that since it's aluminum and if you have a bunch of oil changes this can happen, not to mention the fact that if you over tighten the bolt it will strip it out. (Which they totally did but don't want to fess up to the mess that they caused.) I immediately contacted another dealership and asked if this is a common problem with this type of vehicle and they said that although it can happen, it's extremely rare. And that they haven't seen it happen with this model. To the attendants at NISSAN on 33, If you break it you should fix it, not LIE and proceed to rig it up so that we can leave and not touch it again until we fix the problem that YOU caused. I then spoke with Christian Orso who is the service manager and he seemed superficial and apathetic about my issue. Fast forward to today August 11th, he once again didn't give me the time of day to talk to me when I came in for another oil change. Ken Papp is the other attendant who probably shouldn't have any business working there because he's just a grumpy senior citizen who told me he won't touch my car until we fix the 2000 problem that they caused! He was rude and uncaring to not even bother to try to find a resolve. Not an "I'm sorry" or anything! Furthermore, five minutes after I left I called from my car and spoke with an Alexa to get their names and although she asked me what the problem was and maybe she can help hung up on me in the middle of our conversation. I mean- you ask me what the problem is and then you hang up on me? I called back but no one answered the phone. This is an admission of guilt. This is not customer service, this is customer abuse. They know they're in the wrong and don't give two craps about you once you drive a car off their lot. Their behavior is so sad when so many in the world are struggling on different levels. I would love to sue them for their actions and I could so who knows but WATCH OUT CONSUMERS........They basically sell you a car and then it's "good riddance." That's their pathetic attitude! :-(((((((((
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August 2023 by Derek C.
Long story short, go somewhere else. Some place where they appreciate the customer instead of ripping them off
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June 2023 by Joshua S.
If 0 stars was an option I would have choose that. Not only do they do bad work, they lie about the services being done. I have caught them multiple times in a lie about work being performed such as tire rotation and oil filter being changed. This place is poorly run from top to bottom and would highly recommend you take work elsewhere.
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April 2023 by P M.
Update to 03/29, they still have the same practices! If you go do your homework! Know credit score, know show much you can realistically afford, know what trade is worth! Knowledge is power! Keep in mind the price you see advertised for a used car is going to be $3,000/4,000 higher when you get there! Don't pay it walk! These people are slim balls,
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March 2023 by Michael S.
I've been looking for a used SUV for quite some time and narrowing down my choices. I found a vehicle at this dealership that looked like a great price so I decided to check it out. Now, before I go into the review, I should mention that back in 2015, I test drove a vehicle here and the sales team was so shady that I swore to never step foot into this dealership again. They wanted to charge me more for a used car than I could buy car new, and the market was nowhere near what it is today. But after 8 years I figured perhaps things had changed. Well I was completely wrong. Keep in mind I've been looking for a car for months and have visited plenty of dealerships. Well when the salesman here told me that for a $23,500 car, I would need to put down 10k to get a payment under $400 (with an 800+ credit score), I was floored. So I ask to see a breakdown of the numbers. One thing that I see is a $2500 dealer inspection fee, so I ask what that was. I was told this is the fee to get the used car ready to sell, or some kind of BS like that. Really?? I've been to many dealerships and have seen certification fees on certified vehicles that range about $700-1000, but a used car inspection fee for a car without any sort of warranty? They must be out of their damn mind. THESE PEOPLE ARE SHADY AF!! STAY AWAY!!!
