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January 2024 by Miguel K
Very good kind and courteous staffing although didn’t seem to be the check I was waiting and couldn’t be verified they still manage to save me from being fooled much appreciated and thanks ?
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November 2023 by marcus paez
Thank you Ms. Katherine for always being polite and respectful, consistent, at all time.
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July 2023 by Rick Bergami
Friendliest people ever
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June 2022 by Yevgeniy Luts (Eugene)
Excellent service. Thank you Meagan for your help with my account
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April 2022 by Chris c
Thanks to the ladies at M&T for fixing all of my banking problems!
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March 2021 by Eric Spieler
Worst customer service..no one returns your calls and there is no person or people to talk to. I don’t think they care.
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February 2021 by Michael McIlvaine
First time there I opened a checking savings and took out a small loan. Mayurika Shah set it up for me. She was fast and knowledgeable. Second time there another lady helped me and it was also great service.
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July 2020 by Kavon Simmons
Absolutely horrible customer service. I came to cash a check which was made out to M&T Bank. When I get there, Mayurika (the lady in the picture) approached and seemed startled as if I’m trying to cause harm (wonder why). As I approach the door, she immediately started talking to me as if I’m some incompetent child. I informed her that I was looking to cash a check. Without any questions, she immediately asked whose name is on the check (My name and my fiancé’s name are on the check because this check is a security deposit refund). My two forms of ID were present. She stared at that check as if she was trying to detect a fraud. I told her why there’s two names on the check, but she seemed as if she didn’t trust me. She didn’t answer any of my questions and over talked me while I was trying to explain myself. Completely rude and unprofessional. She needs more training when it comes to customer service.
