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December 2023 by Kaitlyn Bushnell
Came in because my dad needed packing wrap to fill a present for my mom. Didn’t really know what I was asking for, but they knew instantly what I needed and were super helpful! My family goes here all the time to send stuff to family that lives in different states. Always have great service
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December 2023 by Mark Andrew
Don’t know where the one star reviews are coming from. I’ve been dealing with this store for a very long time. Must be a bunch of Karen’s! These guys have always been very nice, and I never felt like I was overcharged.
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December 2023 by Emily Paik
Larry was great! He assisted above and beyond. I appreciate the kindness and quickness especially during the holidays. Thank you Larry!!This location is my go to location because they’re always super quick friendly.
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December 2023 by Lorelei McGlade
I always have a great experience at this location. Very helpful, and Ava is super nice!
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December 2023 by Philip Snyder
Generally they provide a quick and effecient way to ship parcels and are always pleasant.
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November 2023 by Jeremiah Williams
Great service. Everything was done in less than 5 minutes with no issues and I found somewhere else that does shredded paper.
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October 2023 by Amy Benton
Having checked out a few UPS stores in the area, this one is the best! The guys here are so nice, friendly, go above and beyond! Really kind and helpful!!!They also have lots of parking and are super close to Gloucester City, very convenient. I will definitely be coming back.
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October 2023 by T
Larry is an amazing manager ,knowledgeable ,courteous patient efficient , very good business man ,would like to give 10 stars. His assistant Joe is on the ball also ,great store if ups can meet your needs
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August 2023 by Mikey Ilagan
Just came from a wonderful experience at this store. The line moved quickly. The store associate, Michael, was very friendly and helpful with everything I needed for a simple transaction. I was in and out in great time. I'm glad that this is my local store.
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July 2023 by Kymberly Eaise
Staff is always friendly and helpful. Been coming here for years for faxing, shipping, and amazon returns. Always recommend this location to others! :-)
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May 2023 by Mark Kozak
Manager is rude and arrogant. When I try to explain something to him, he got rude. They told me that they couldn’t ship the package back to Amazon in its original packaging. The packaging was the box that the product arrived in. They insisted that Amazon doesn’t ship things in the manufacturers packages. Also their prices for boxes is way higher than other UPS stores. I highly recommend to stay away from this place. Apparently the manager owns that franchise and if that’s the kind of people UPS wants to have represent them I will stay away from that store. Also contacted UPS about this store. A quick update went to another UPS store and had ZERO problems returning my Amazon package in its original packaging from the manufacturer.
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May 2023 by juan rivera
Don't listen to that loser, Mark Kozak. He harassed the staff, as well as the customers, and I'm positive everybody is happy he's gone. The employees do exceptional work and always try their hardest to satisfy a customer's needs while going with the company's standards. Shoutout to Bayley, Joey, and Mike. Wonderful customer service from all three of them!
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February 2023 by Susan Penney
I would like to say thank you to every employee at the UPS store in Westmont. The customer service is outstanding and I am always greeted with a smile. Thanks again!
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December 2022 by Toya McCoy
Customer service-terrible.Soon as I walked in, I was screamed the policy and procedure for hot to return an Amazon package by a young man in his early 20's. Will not be back! Went right to khols where I was first greeted and asked how can I help you? Come on do better! I know the economy is not the best right now but that does not mean patrons get to be treated poorly.
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December 2022 by Catherine Moran
I cannot give enough gratitude for this UPS store. I purchased an item in an online auction and Larry handled my pickup, packaging and shipping within an hours time from my initial phone call. I am in central WI. Who provides such great customer service like this anymore? Not many. Best service I have had in years!!!
