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September 2024 by Joshua D
Friendly staff, well prepared, clean and welcoming
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September 2024 by Carolyn
I started going to this planet fitness in July and have been extremely disappointed. Firstly, the girl behind the counter, Sophia, is extremely rude and pays more attention to her phone and the other male employees than customers. She’s always sitting and I can’t ever get service when she’s alone at the desk. I would submit a complaint to the manager, Felicia, but I’ve heard she bans customers who complain. The manager herself is very rude and unprofessional. I will no longer be going to this planet fitness and will be rethinking my membership entirely.
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August 2024 by Noel Pineiro
The "employees" who work here couldn't be bothered doing their job. Everytime I come In I have to scan myself in while the employees behind the desk rather be on their phone or talking to each other. The only nice, friendly and employee who actually works is the Hispanic lady who works in the weekday morning. The two girls who are behind the desk on the weekends are extremely rude and not friendly. Even the manager with the tattoos and piercings doesn't even do her job. This place have been going down hill.
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August 2024 by Maria
Sophia is extremely rude and disrespectful!
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August 2024 by clarrissa f
Good workout spot, friendly & helpful staff
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August 2024 by Timothy Dee
Exercise matters ..!!!!!!!
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July 2024 by Sam Tunsil
Just came here to drop my son off for the free teen summer membership ..program thingy lol. He really enjoys it and I'm grateful they are offering this to the kids this summer to keep them occupied and in shape ?
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July 2024 by Cora Plummer
Really nice place love that it has 2 floors really clean and the staff are nice. I remember when it was a movie theater use to go there.
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June 2024 by ricardo laizon
I feel good when I go to that gym They have good equipment And I'm happy At planet fitness
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June 2024 by Amy K
This is the nicest Planet Fitness of them ALL. Ever. They just received new equipment, they are spreading out the current equipment for a more open and less crowded feel. The bathrooms are clean and modern. Only complaint is that some people are inconsiderate of taking too much time on one machine.
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June 2024 by Devon DeSanto
I have had issues with being asked for my ID 3 times to tan. I have already given it twice and it be scanned into their system. When I made a complaint to the manager on duty today around 3pm his reply was as follows “ I’m sorry we need your ID again it must be a problem with the system” my reply “ I’m over the I’m sorry everytime I have to give my ID just to tan” his reply “ well we can cancel your membership, we can do it right here right now” I was in amazement hearing that from a manager. I replied “ that’s a horrible thing to say to a member! And I walked. This location is a joke and always has new employees who do not know what they are doing! I will be transferring my membership to another location!
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May 2024 by Carissa Schanely
I like this gym, but the company has some questionable practices -- like requiring bank account info, even when they have a credit card on file.
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May 2024 by caroll ortega
I love going to this gym, it is completely nice to do a great workout
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April 2024 by Shawn Cairns
This gym a couple years ago was fantastic, always clean, equipment was in good shape, all the machines were always in working order but this last year things have really gone down hill, Ab machine in the ab room has been broken since the middle of October it’s now April, it takes months for cables to be repaired, the mirror is currently being held together by Masking tape, it’s getting dirty nothing gets cleaned as much as it used too, machine attachments are falling apart, just kinda getting old thinking about switching gyms, tired of waiting 40 minutes for a cable flys because the other one for whatever reason isn’t getting fixed.
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April 2024 by Chris
This is a pretty good gym for people who live in the area and don't want to drive to one of the bigger gyms on routes 70/38/30/etc. The staff is great and friendly. You can pretty much get a full workout with all the equipment available although there are some pretty basic things missing that almost every other gym I've ever been a member of has, like a calf raise machine, a standing squat machine, and a decline chest press. There are a couple of other issues I wish they could address like: The men's locker room needs better ventilation because it often smells like raw sewage (worse than just p**p, like an actual sewer). Lots of teens standing around socializing and taking up equipment, which is frustrating. I wish they were open a little later on the weekends; 7pm is a little early for my schedule.
