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November 2023 by Jazbo1118
Everyone is a pleasure to work with here. They keep you well informed and really care about returning your vehicle in perfect condition. Will redo anything that looks not 100% correct!
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November 2023 by deborah pepe
Customer service was excellent. The mechanic explained all that he did for my car and the work was great. The car was done on the day they said it would be done. I would definitely recommend Caliber Collision to anybody I know. Thank you very much for your help.
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November 2023 by Brian DeMaio
Carmen runs a tight ship and the communication from the initial estimate to the end of the repair was outstanding. I was unfortunately involved in a fender bender that had to go through insurance and was dreading how horribly slow the process was going to be, but Caliber returned my car in a fast manner, better than when I dropped it off. They even cleaned my interior which was a huge plus. Definitely will be back if I'm in need again.Service: Body & Trim
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November 2023 by Tina Bonitatis
I recently had Caliber Collison repair my car for the fender bender I had. Christine did an excellent job of keeping me informed every step of the way. When I asked if the car could possible be done before the projected date, she did her best to make it happen. I got the car back three days earlier then expected. I was very pleased with the service and the car looked like new when I picked it up.
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November 2023 by Precision Builders
This place is top notch, and the service is unbelievable. Had an issue a few months after I picked my car up from being repaired. Long story short they looked at it, and it had nothing to do with the repair. They fixed it for me anyway free of charge. Can't find service like that anymore. I'd highly recommend them!
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November 2023 by Brandon Radich
Front desk girl took time to explain the whole process for me. Very patient & friendly. Carmen assured me my car would be back to brand new! I came right at closing time, and even the cleaning lady, Christina, was nice to me. Would recommend!!Service: Painting
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November 2023 by Monet Irwin
Love this location! Carmen and her team take extra care and provide top notch service. My car has never been cleaner, thanks Joseph!
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October 2023 by K Hecht
Caliber did an excellent job on my car after the rear bumper was torn off in a hit and run. Their staff was unfailingly professional and helpful. They even brought the car back to my home for me when I was too sick to come and pick it up. Carmen anc Gloria who I dealt with are the kinds of people you wish you could deal with at every business, but all to rarely meet..A+Service: Body & Trim
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October 2023 by Bruce F.
Poor experience. Brought vehicle in for an estimate and receptionist said she could give me an estimate appointment in 6 days. Never had that before, but since they're nearby and I wasn't in a hurry for the work, I agreed. Went back for the estimate (Christina), vehicle inspected and photographed quickly and estimator told me she'd email it to me so I didn't need to, "wait 15-20 minutes while she worked it up." When I didn't get the estimate by the next day I called. Same surly attitude receptionist tells me it takes another 5-7 days to work it up and then I can get in line for repairs (hate to think how long that takes). Went to 2 other repair shops and got the service I'm used to and expect - estimates done on initial visit, work scheduled, and completed while I still have yet to receive Caliber's estimate! Another bad experience with them took place about 6 years ago when they used a non-OEM headlamp for a repair on my wife's vehicle. Only discovered this when the headlamp started malfunctioning a year or two after repair and dealer diagnosed the issue which required a significant outlay (over $500) to rectify.
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August 2023 by Helen Peruso
Excellent customer service. From the front desk to the guy who walked around my car with me. Would definitely recommend this placeServices: Painting
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July 2023 by Talia Xemaril
coming from an appt, i hit a curb and my whole tire popped! luckily i could pull into this location before it was completely flat, and immediately Brandon came over to help. he proceeded to help me put on a spare without any extra questions or hassle, which was so relieving at a time of super high stress! everyone i spoke to after that was equally as kind and i will definitely be coming back! thank you so much. 5/5 stars!Service: Tires
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May 2023 by Edward Voluntad
I would love to give a review, but I am still waiting for my vehicle parts to come in.Parts are in, and I have been getting weekly text updates. No completion date yet.
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May 2023 by P Fazio
My car was hit on my back wheel and fender. The Caliber Collision front person explained the process for my car to get fixed. I was able to get a rental at their site. That was convenient.
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May 2023 by Jeffrey M.
This is my second time taking my car to Caliber Collision and both ti they did excellent work. They kept me up to date with the progress of my vehicle and they was very friendly and answered all my question. I would highly recommend them to anyone looking for service
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April 2023 by Mark P
Initially I thought they did a great job on my car, and everyone was professional and courteous. Subsequently, I discovered they damaged an unrelated part of my car during the repair and did not want to fix it unless I called my insurance company to add it to the claim. That didn’t sit right with me because they caused the additional damage. I’m not sure if I’d bring my car back here if I ever needed another repair.
