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December 2023 by Bonnie C.
The lady at the front desk was pleasant. She was the only good thing about the hotel The room was awful. The mattress was as hard as a rock. The bathroom had old caulk spread on the counter. No carpet on the floor, LVP is O.K. but too cold . Breakfast was a joke, Cold cereal, tiny muffins and waffles. Coffee out of a machine. We will never stay there again.
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July 2023 by Melissa L.
The walls are thin and I can hear the people in the next room having loud conversations. Also can hear and feel the vibrations of something loud, not sure what it is or where it's coming from -Music I assume. The air conditioner is on full blast but the room is still too warm (and it isn't a hot night). There is no rod to hang clothes in the closet (we are in town for a wedding, would like to hang my dress in a closet). The bathroom has no exhaust fan and the shower area has no lighting. The carpet is stained and the AC/Heater is gross (see photo). I'm a smoker and even at midnight, the front door of hotel doesn't stay locked - I would prefer to have to use my key card to unlock and get back in - and no one was at front desk. Sink is dripping. I will say, the linens are soft and pillows and mattress above average. Anyway, I'm glad to only be here one night, whew!
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October 2022 by Richard D.
Honestly, I got what I paid for here. When I went to check in, I had to wait 10 minutes for the clerk to finish up a phone call to someone who she wanted to deliver a package to her at the hotel. She misspelled Hackettstown while talking to them. I don't know why she didn't just ask them to hold for the literally 3 minutes it took to check me in once she finished her call. Instead, I was left standing at the desk holding my bags without even a "hello."Being assigned the room next to the elevator had some immediate tip-offs that it wouldn't be great. For one, the room number was a taped-on piece of paper. The door to my room was immediately adjacent to the elevator door. Surprisingly, the mechanical elevator noise was almost nonexistent. What wasn't nonexistent was the constant noise of people loudly gabbing from 6:30 AM until 9:00 AM as they walked down the hall and stood right outside my door waiting on the elevator to go get the hotel breakfast. Who wakes up and is talkative at 6:30 AM on a weekend? Stay in bed or shut up, you absolute monsters.The breakfast was fine with a decent selection of breads for toast. There was a waffle batter dispenser and a waffle iron, but I have no idea how anyone was meant to transfer the batter to the iron. It would have been nice if the room had been fully stocked with paper products. They only gave me barely a roll and a half of toilet paper for all four days, so I had to go to the desk to beg for more. Not very dignified nor quality. The room's heater only had the option to be on full-blast or off, with mediocre heating even fully turned to hot so I had to choose between heat and cold when the days were sweater weather and there was the hint of frost at night.A quiet room with decent climate control would've been nice. I guess I got what I paid for.
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August 2022 by Michael C.
The only upside was the bed was comfortable. Mold on the toilet seats the closet doors didn't open to get to the iron. The non smoking room still had a scent of smoking so clearly they never stripped the paint off to re paint from when they converted the property to all non smoking. Just really poor maintenance.
