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July 2023 by Vanessa
The Owner is terribly rude. The place seems clean and they do decent work. However, the customer service is appalling. I got a REGULAR mani/pedi- one tech did my nails and another did my toes. Also, I'll add that my nails are very easy- thin and maintained. Anyway, I only had a $5 bill (which would've been a good tip for one tech). So after I paid, I told the ladies I only had $5 cash- and they said it was OK. I was willing to add tip on my card. Then from across the salon, the owner yells "tip is 20%! you need to give both at least 20%!" When I told her I didn't have any extra cash she said 'just go, go- leave.' I was shocked because I come here all the time! It seemed she tried to embarrass me in front of other patrons- but she just made herself look ghetto and money hungry. I'll never go back. My sister hasn't been back either because she observed that the owner is nicer to anyone other than black or brown people. Go to Nail Boutique in Hackensack instead!Services: Pedicure
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June 2023 by Tatiana Yulo
I went to this nail place, hoping for the best from them after I read their reviews and I came out disappointed. I got a manipedi, and it did not come out as great as I expected. My manicure came out bad, and it didn’t even last a week. It came out messy, and it chipped after a few hours I got it. A few days later, the polish started coming off more and I had to take it off after the week I went. I paid way too much money for a nail job that didn’t even last a good month. Never again for me.
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June 2022 by Karla Bueno
Nice chill spot for a pedicure - good price & great service.
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March 2022 by Vickii P.
Have been going for years. They are always detail oriented and professional. Love that they always have new nail colors & styles to pick from. Pro Tip: Book an appointment first.
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October 2021 by Steve Hong
Friendliest experience I've ever had.Owner takes care of every single customer with care.Workers are young and this place is always packed on weekend.Reputation speaks for itself
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May 2021 by Danesha H
I come here because it’s close to my house. Made a 9:30 appt and by 10:10 the owner hadn’t shown up. I will NOT be frequenting this business again.
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July 2020 by Christina D.
I have been going to this salon for years. Kathy and Maria so very accommodating and I have never left unhappy. If you come in demanding services and they can't be accommodated which I have seen happen. An attitude shouldn't be given to people provide a great service. Just saying.
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April 2020 by Mia Joseph
The place is clean and nice and they do a good job and the staff is nice i guess but i would give negative stars if i could. i paid $70 for basic nails and some fell of after 2 days. thinking i just hit them on accident i went back to fix them i paid a extra $10 and after that they continued to fall off and i had to glue them back myself. Also my nails were different sizes and shapes It just isn’t worth it, save your money and time.
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January 2020 by Larry Vanderpool
Not the best service then owner expects you to tip the staff!!...who does that!
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November 2019 by Chelsea G
If I could give 0 stars I would..STAY AWAY. Many things wrong with this place.... 1. 70$ for only just a new set and my nails broke TWO days later. 2. Nail tech had an ATTITUDE. 3. I get my nails stiletto shape & she gave me almond every time I asked for her to file them more she had an attitude
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October 2019 by Nancy D.
It's been over a year and a half since I've been to this nail salon. Prior, I went there religiously for over 6 years. The last time I was there I was 8 months pregnant and was burned so badly by the callous remover I had to eventually go to the emergency room. I went there around 6 that day and I believe Cathy was in such a rush she started my pedicure and then another woman finished it. In between she applied the callous remover so sloppily that it got onto the top of my feet and caused horrible burns and now scarring. Paid over 2500 dollars in hospital expenses since I was pregnant and stayed overnight. The moment I alerted Cathy that something wasn't right and it was burning she immediately removed the wrapping, rinse my feet and rushed to get the neosporin. She actually charged me the 30 dollars that day too. Writing this to hopefully help someone else out.
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August 2019 by Jenny A.
Bad customer service by the owner. Very disappointed. Employee Gloria. You are amazing!
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August 2019 by Jennie J.
Horrible....at first everything looks good. But the owner Kathy is beyond nasty and disrespectful. If I was able to give her zero stars I will with no hesitation. My husband and I went for regular spa pedicures and manicures. When I sat with Kathy I mentioned to her that I needed one nail to be WRAPPED IN ACRYLIC AS THE NAIL WAS CRACKED RIGHT ON MY SKIN. Okay so I sit there with acetone and aluminum foil....soaking my gel polish off. Cool granted! Normal method even though not healthy for the nail. Pedicure was fine....Kathy you must think you are on fifth avenue in the upper east side. I paid 70 dollars for a pedicure!!!! 25 bucks just because it was gel color. It all went down hill when Stacy started my manicure. I mentioned to the owner that I needed one nail to be wrapped AS SOON AS I GOT IN. But she obviously did not understand.....that's the card ppl that are foreigners play all the time. I didn't understand....FOH. You understood! Stay away..... If you have cuticles that you want them to remove.....they won't. They use the machine to give you the illusion that the cuticles are removed. All they are doing is pushing them inside even more. When I told Kathy about the cuticles not being removed by STACY....that's when she thought I must have never gotten a manicure before. Telling me that they paint the nail first and then address the cuticles. Where the f*** they do that at??? And I ended up ripping the broken nail right at her station. Blood all over the place! I told you from the door that I needed that nail to be wrapped with acrylic!!!!!!!
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August 2019 by Amber R.
I came to this salon for the first time almost 2 years ago and I received an amazing gel mani! I came back again today to get a well-deserved pedicure and I'm even more satisfied than the last time!! I walked in without an appointment and I was immediately sat down. Their pedicure treatments are so relaxing! They give you a hot stone massage, too, which is included! I asked for a callous remover (+$10) and it was heavenly! The woman took her time and made sure I was relaxed and satisfied. All together I paid $33. I am so happy I chose this salon, and I will definitely be going back! Highly recommend!
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July 2019 by Sellina Y.
Excellent. Firstly, I am very satisfied with my manicure. My only comment is I wished they spent a little more time on removing extra cuticles that were missed on one side of my hands. The lady was quick and precise with applying my polish. Very happy! I was later transferred over to another station for my pedicure and another lady assisted. I saw a sign for callus removal for an extra $4 since this promotion valid with a mani service. My only comment at this station is that the callus removal gel did not covered around my heels, only at the base. Total time was exactly 1.5 hrs. Definitely will be back !!!