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February 2024 by Lauren Rodriguez
Many party themes to choose from, good customer service and helpful to make your party unforgettable. Will use again
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February 2024 by Maria Mogro Aguirre
Excellent service and punctuality, they offered me many options for my party, meeting my requirements and everything turned out as I had thought. Thank you!!!
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February 2024 by Rafael Fernandez
Very excellent and the staff is very friendly and very attentive.
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February 2024 by Eliza Oro
Excellent experienceExcellent atention
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January 2024 by Nicole Cruceta
So I went to your local on Thanksgiving, the employee Brenda assisted me. When I was there, I was with my baby and sometimes it’s kind of impossible to read a contract with a fussy baby in your arms so I was asking everything to her and she supposed to tell me everything that was in the contract, she seems ok with that “helping” me to make my order. You guys took a $30 dollars deposit for the order, that’s ok! I asked her if you could return everything on Saturday, the day after Black Friday and she said it was ok, giving us the operating hours and everything! She told us that we were receiving the deposit fee by mail after we return the items telling us it was ok to do it on Saturday.. the check never came to the mail so my husband went to the local and she said that we lost the deposit because we returned it late! I swear that she said it was ok to return it Saturday.. when I called to talk to her because the order was under my name, I was taking to the most disrespectful employee ever, she didn’t allow me to explain nothing, talking over me and almost telling me to shut up.. I don’t know if you record the calls but if you to you can go to the call on December 23rd at 12:30pm!! I was telling her “hey remember I went with my baby and it was imposible to me to read the contract and you were giving me all the information, her answer was that that was not her problem that I was with a baby at the local.. wow! AND I remember her voice she said that she was not Brenda, and I KNOW I was taking to her!!! Brenda is the worst employee a company could have , the most disrespectful person ever that for sure doesn’t know anything about customer service and working for a company that has to be in all about customer service!! I know how hard is to run a business and it’s so bad that employees like Brenda are focus on ruin that and maybe the owner doesn’t even know it! She hang up the phone on me!! For sure this company lost a client and whoever I can recommend it I wouldn’t!
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November 2023 by Madeline Garcia
My husband and I have worked with Rent 4 Parties and have rented various items from them for a few years now and we have built such a strong relationship. From the manager, to the ladies in the office, to the guys in the warehouse, everyone has been nothing but helpful, flexible, prompt, and on point overall. My husband and I are beyond grateful for everything that Rent 4 Parties has provided us with and for their amazing customer service. Rent 4 Parties and their staff have become family to us. I totally recommend this business for all of your rental needs.
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November 2023 by karim Z
Good service
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October 2023 by Cindy Gonzalez
Horrible company. Stay away lolI’m not gonna waste my time writing. You can read the rest of the reviews they all say the same thing. Horrible customer service. Messed up the contract and brought the wrong items. 0 accountability for their mistakes. When I contacted with them they admitted I had the right to some sort of refund but they wouldn’t give it to me because I left them an honest review. Never answer the phone. Contract says “installation included” but they don’t install. Just look somewhere else.
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October 2023 by Karen Shih Reyes
Told the guys when picking up the rental to please be careful…. They didn’t. Called the company just to let them know they should be more careful and some-guy (i think a contractor) called on FaceTime and threatened that they were invalidate the banquet hall and that we were scammers.By the way, we NEVER asked them to pay or for any compensation and they came at us with unnecessary threads.Dont know if ill ever use them, don’t think so.
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September 2023 by Tamarra L
I ordered the dice table and Marquee letters for my casino party 9/15/23 and the delivery was SPOT ON! I have to give them props for being on time and patient with my event location, who will not be getting a good review themselves. The only thing that needs SERIOUS ATTENTION is the communication. Emails need to be more professional and clearly outline the services. Everyone needs a signature otherwise it seems like your just speaking to a random person. Lastly, confirmation emails or phones calls/texts are a must when you’re dealing with merchandise.This is why I gave four stars. Communication needs serious help, but they saved themselves with the delivery I’m telling you. Professional, Patient, and Courteous!
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September 2023 by Denise G
I rented a white throne chair and 3ft marquee numbers from there Bronx location. The numbers were a perfect size and were recently painted. They did not delivery so I had to pick up and drop off which was not an issue as I was able to pick up the items a day before and drop off two days after my event for no additional fee.
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June 2023 by Bussia B.
This company Rent4Parties is the worst and most event spaces will not deal with them too. I just found out they cancelled my business with using them because they felt I shouldn't have been mad that they rented me all broken up items. I paid good money and all their stuff was broke and I Had to fix it temporarily just so I'd be able to use it for the event I was doing. they are unprofessional and the one person that use to work there that was polite and a great person they fired her and she was the only one that was getting orders right. they had my order so messed up but I never knew they flagged me but I guess it was for the good with their old broken items.
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May 2023 by Sherri S.
Rent4parties is a straight scam! My daughter paid $400 for a table and chair to be delivered for a baby shower and tried to get in touch with someone via email but never received a call back only to be told that the email servers were down and all communication was lost. Now when my daughter contacted the store, she’s being told that she now has to pay an additional $150 if she wants the items delivered and the person Ruby I spoke with who was very unprofessional and over talked me the entire time lied and said that my daughter agreed to have the item picked up on a Saturday because they didn’t do delivery on Sundays which was the day for the actual event which makes no sense for her to agree to pick up on Saturday when she could have the items delivered on Saturday. I think Ruby thinksby over talking a customer with lies that I would stop talking. If you need to rent party supplies, STAY AWAY!
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May 2023 by Lulu C.
The longest sigh... They actually broke my professional event planner's heart. We do parties big in my family because I'm a professional event planner. The other grandmother wanted to use Big Mama party rentals for all our decorations JURASSIC PARK theme 5th boy birthday. But I insisted we use this company. MY BIGGEST PARTY MISTAKE IN MY ENTIRE PARTY HISTORY ‼‼‼ We started decorations THE NIGHT BEFORE so we wouldn't be late. Table cloths, chair covers, center pieces...only needing the LUXURY PROPS for our major look. Being that I'm black I can't have the luxury of being 4 minutes late. I have a reputation to uphold. 1. They had three deliveries ...first one 20 minutes before show time and it's my grandson first CLASSMATE INVITATIONS PARTY. 2. Second delivery is after 2pm which is the party start time. 3. They delivered the treat wall with the first delivery without the weights to put the treats on so when will unknowingly filled our wall with our custom treats the heavy wood wall fell on the shoulder of the grandma who paid for this entire clown show... 4. The number five had TWO LIGHTS THAT SAID NOOOOOO....IM NOT WORKING TODAY!!!!! 5. One of the dinosaurs bones were defected and were NOT BASED COVERED,which fell also. But here's the real tea... As a customer who used them sooooooo many times for our events was treated like it wasn't a big deal at all, access to a manager was not available until the next day...(by the way no one called us even after coming into the store personally) My favorite part was being asked in the most sheepish voice: "DID YOU REALLY START ON TIME "? B‼TCH HAS LOST HER PRETTY MIND We just spent almost $4000 for just your props and you think that because we are black you can deliver to us late⁉⁉⁉ Naw...I'm not her We are not the host that want to be on CP TIME. DO NOT COME TO THIS BUSINESS Take your hard earned coins to: BIG MAMA PARTY RENTALS The Jeep and serpentine table and chairs belong to that amazing party rental company...tell her Lulu sent you. She forgot 5 of the 20 kid chairs we ordered and was there within 10 minutes
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March 2023 by karla
I have been using the company for family events over the last 3 years and they have been consistent with the service and friendly representatives. No complaints!
