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December 2023 by Helen Qiu
I had the best experience for shopping fine jewelry from a department store. Bloomingdale’s has a large collection of store brand fine jewelries you may choose from. I find Bloomingdale brand very creative and refreshing. The classic line offers a modern touch in tangible details, which is what I like. The sales lady Cheryl was very patient, attentive, and gave good suggestions and recommendations. She let me look at many pieces that I am curious but not necessarily want to buy. On this note, I recommend you go on a weekday during morning hours so you will surely get full attention without pressure. The department manager George Is fabulous. I saw he took great attention to adjust a watch band for a lady until it was perfect. He is a jewelry master with breadth of knowledge of fine jewelry, vendors and prices. He is a truthful guy who puts customers interest above all. George and Cheryl will go above and beyond to find available discounts for you so you may get a nice piece within your budget. I have shopped in many fine jewelry shops and department stores, my experience in Bloomingdale is the best, in fact, superior to the Tiffany’s! I highly recommend you visit Cheryl and George in Bloomingdale’s!
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October 2023 by David E.
Purchased expensive luggage from this location. Not even 7 months and 2 trips and the luggage is cracked. Hartman brand. Would not exchange. Bloomingdale's I thought you were better then that.
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January 2023 by Luis Alberto Guerra
un lugar de 1era. excelente lugar para distraerse y tiene todas las tiendas en un solo lugar.
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July 2022 by Lorraine C.
Mary B. in jewelry is fantastic. She was patient and went above and beyond to address my jewelry malfunction. She spent an inordinate amount of time, more than I could have expected, to solve my problem. She explained everything to me clearly and made sure I understood the process. I walked away confident that my concern was addressed and resolved. My new jewelry consultant is Mary B. She is amazing. Thank you. I am so glad I met you! I will be back! Congratulations to Bloomingdale's for making a great hire with Mary B!
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June 2022 by Donna I.
First of all, I still miss Saks. Secondly, if the customer service doesn't improve, customers will go to the countless new boutiques now in the mall. Third, we need more selection. I was shopping for a gift in the men's department and the pickings were slim. Fourth, for those complaining any poor service in cosmetics, don't blame Bloomingdale's. Each brand has their own counter representatives paid mostly by them. Fifth. Paying attention to all clients, especially long time, repeat customers and new customers, is key to keeping the brick and mortar store alive. Some, not all, of the associates seem more interested in chatting with associates or relatives visiting or dashing out for dinner. They are NOT professional sales associates. However, all that aside, the management team is stellar and addresses issues when they hear of them. I'm sure they have issues retaining too talent now. The curbside, on line and at home rapid delivery have been exceptional these past two years. There are many excellent on line sales and promotions and unlike Saks, Bloomingdales has stayed the course and partnered with local community partners to raise awareness of worthy causes so it has earned four stars. Correct some of the minor issues above to win back the fifth.
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July 2021 by Amanda G.
This location has limited sizes. I probably spent most of my day in here. The denim section alone is my favorite section to be in. The shoe department had zero options as far as sexy sandals. A representative told me because of Covid they weren't able to buy shoes in time to be shipped from vendors overseas. Women love shoes so if I could only find one pair that means my options were limited.
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June 2021 by Jennifer C.
Very disappointed that Bloomingdale's changed their return policy on March 1st to 90 days and it goes back to all purchases. Just isn't right to do this during Covid. Shame on them
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April 2021 by Michael N.
Bloomingdale's to me has always been Macy's on their best behavior. I shop the sales so years ago I wouldn't even bother browsing as their pricing was pretty rigid and inviolate. Painful pricing only increased your pleasure, or so they thought. Now with the internet and TJ Maxx lurking you can just wait five minutes and they'll be marking down something.In store, the service herd has been noticeably thinned but when you can find someone the staff remains attentive and knowledgeable. And kudos to management for ensuring that their displays remain tidy and looked after. Nothing's more of a turnoff than going into a store that looks like the aftermath of a natural disaster. Bloomingdale's still matters. Five stars.
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November 2020 by Peter M.
This is a great store to shop. It is never crowded, the staff is friendly and helpful. Prices are in the high side, but quality is good.
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October 2020 by Vivian Milam
A real shopper’s paradise! Quality goods!
