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March 2024 by kim robinson
I thought my experience here was going to be a good one until I paid my bill in full and I was given a crappy receipt. It's so bad my advisor asked for a better copy of it. I called Hackensack Auto Springs & Wheel and asked could I please get a better copy and the receptionist was snappy and said " I could try and make it neater but it's going to be the same thing". Totally shocked because I was a good customer. Not going back.
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February 2024 by Gerald M.
They do okay work but they don't pay attention to detail since the owner passed away I go in for an alignment for my Kenworth Truck and they actually left a huge jack in the rear suspension of my truck and the wheel alignment was still out
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January 2024 by ROBERT
Good Guys. Everything was professional, trucks rides great.
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January 2024 by JA S
If you bring a project they will go above and beyond to custom make parts for you to do your project. Definitely a 5+ stars business.A big thank you to Brian from Angel off the Highway.
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January 2024 by Edwin Ortiz
Had an issue with my Subaru Forester heat shields and they fixed it . Quick and inexpensive and Honest..
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January 2024 by Charles Parsons
Great customer service and price on front end alignment, I will definitely be back.
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December 2023 by Dardan L.
these guys are hands down the best to deal with. from what I understand it's a family business that's a couple generations old. it feels that way when dealing with these guys. especially Bryan. everyone is skeptical when going to the mechanic, but these are guys you appreciate dealing with in a world of scam artist mechanics. they helped me out with my classic car and constantly called me back to update me with what's going on in the shop while they worked on my suspension and brake issues. thank you bryan and Hackensack spring
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November 2023 by Bill v
Great with trucks.I always get my alignments here.
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November 2023 by Clara Leyba
These guys are worth their weight in GOLD!Good Guys you can trust!They are the real deal. Don’t waste your time going anywhere else. They are true artist at their craft. They do a stellar job. They even take the time to go over everything with you. I have a 3500 dually that no one could align and these guys got me in and out.They don’t make people like this anymore. This is a solid business built by generations doing things honest and right.
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November 2023 by Leo Jung
All mechanics are very knowledgeable and kind. They are truly professional. The price is reasonable and clear. Honest place. Highly recommend this place. They are busy, so you must call for reservations.
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October 2023 by Bigfoot A
One word to describe the place is "HONEST".Good Honest People. I brought my car for a wheel alignment & brake fluid flush. The Young Lady on the phone is very knowledgeable & patient. The employees that called me are Great, Patient & Honest. Even though I had to be quick on the phone cause I had a line of people to help.
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September 2023 by Michael
Phenomenal service & work all around. I first went to them about 15 years ago for an alignment on my lowered Integra as they were one of the few places that could align lowered cars at the time. I recently bought a new car & was going to go to a different place that was closer but a friend recommended them & since I already had a good experience, I went & I'm glad. Just a real good shop
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September 2023 by Earl B.
I called Hackensack Auto Spring & Wheel Alignment for a front-end alignment in June of 2023. One of their mechanics asked me to leave the vehicle and they would see exactly what the car needed. Later that morning he called stating additional parts needed to be replaced or repaired. I permitted him to complete the job. They had to weld the front sway bar because of rust and said they would try to order a new or used replacement part. It's now September and they called to follow-up. Even if they couldn't locate the part, a call would have let me know they were at least concerned about a customer. I called today and their sarcastic attitude prompted me to write this review. After several attempts to refresh his memory of our car, their constant reply was they handle so many cars a day. The next wise comment was, I'm sorry your car is a 2004, its old and we don't do auto restorations. After listening to him go on and on in defense of his know-it-all stance, I politely said why does this call have to be so difficult, and he laughed. Then I stated okay, I'll just take our car somewhere else then. Shockingly they just hung up in my ear. I've been working on cars since I was 14 years old and understand all aspects of a vehicle. I changed professions after college however I still have a clear working knowledge of most things. It's very disappointing to know a business can treat their customers in such a manner.
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June 2023 by Master Asador bbq
Honest and professional people. I felt their price was a little high bit overall great work and professionalism.
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June 2023 by Uta Jolokhava
Thank you guys! Honest and professionals! And pretty reasonable prices ?
