Firestone Complete Auto Care, located at 541 River St. in Hackensack, NJ, has been dedicated to providing exceptional auto care since 1926. This one-stop shop offers a wide range of services, including tire sales, oil changes, brake inspections, and engine repairs for all vehicle makes and models. Customers consistently praise the knowledgeable and friendly staff, who take the time to assess vehicle issues accurately and provide transparent pricing before any work begins. Many reviews highlight the helpfulness of the advisors, who listen to customers’ financial concerns without applying pressure for additional services. Clients appreciate the swift service, with many vehicles being repaired on the same day. The commitment to customer satisfaction is evident as staff provide detailed reports on vehicle needs while ensuring a comfortable experience. Firestone is recognized for its reliability and affordability, making it a top choice for residents in Hackensack seeking quality auto care. Although some customers experienced minor issues, such as returning for low tire pressure, the overall feedback remains positive, with many recommending Firestone for any car-related problems. For those looking for dependable service, Firestone Complete Auto Care stands out as a trusted option in the community.
Excellent service, kindness, speed, they speak English and Spanish, they make an effort to understand your needs, good price for the service
February 2025
I have to wait for too long (3 hours) just for oil change, and “tire rotation” (in quotation marks), because they never made tire rotation, no matter it appears on the invoice. Very disappointed with this service.
January 2025
Very satisfied with the service and courtesy as provided by Barkev and his team.
