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“In a time where the world is consumed by entitlement and all many of self, today I was surprised by the very definition of loving your neighbor.
I originally made a reservation for a rental truck from Penske, giving me a location pick-up at Fairmount Car and Truck Rentals. I was assisted by Patrick, a young man who embodies the very definition of customer service.
The original truck size that I requested had not arrived on time from a different location. Patrick worked to give me options for other vehicles that would fit my needs at no additional charge. He is very meticulous in his work, explained the rental process (which ultimately ended up being with Fairmount directly instead of Penske), and worked to overcome the inconvenience I faced, which was not in his hands to begin with.
From pick-up to drop-off, the experience was stress-free and easy to understand, in addition to being time efficient.
I dare say this is a family-owned business with a level of customer service that larger companies should strive for.
If you need a rental vehicle to move from an apartment, home, or business, do see Patrick at Fairmount. Where going to extra mile is part of the overall experience!”
“wholeheartedly recommend Avis Hackensack to friends, family, and anyone seeking a reliable and hassle-free rental car experience. Their commitment to customer satisfaction is evident in every aspect of their service, and I have no doubt that others will also have a fantastic experience when choosing Avis for their transportation needs. Don't hesitate—book with Avis Hackensack for a stress-free and enjoyable rental experience.”
“Budget of Hackensack is a great location to work with when I need a rental. Those guys are so professional during the rental and pickup process as well as on the phone if I need to extend my rental. I returned my vehicle and got my email confirmation with my receipt in about 10mins. With my busy schedule I love and appreciate a seamless process.”
“Enterprise Rental on Anderson in Hackensack has provided such a friendly and efficient experience. From local pick-up and drop-off, adjusting my rental request to overall courteous customer service. The cars rented were clean and without issues. Would definitely recommend using their services. Added bonus, they're open on Sundays until noon.”
8AM - 6PM
360 River St, Hackensack
Car Rental
“The manager at this location is absolutely incredible. Admittedly, I made an error when I made my reservation and had an incorrect drop off location. Firstly, they contacted me about the issue, So it could be addressed. The manager was able to help me. They truly care about their customers. Thank you very much to this location and their staff.”
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
“David and his team @ Arcar delivered and even faster than expected. pleasure doing business with them! Where other dealerships failed, they succeeded. Highly recommend!”