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December 2023 by Kathy Davenport
Thank you to the Colonial office staff and to Jason and his crew for a job very well done. Everyone we dealt with was friendly, helpful, efficient, and gave great advice when needed.
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October 2023 by Lisa Galorenzo
If the job was completed with no damage to my furniture, I would say you get good value. However, there was costly damage to my things. The response when I got it was rude. Don't walk away from this company....run!!
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February 2023 by Donald Strick
It’s one year since our move, we hired Colonial /Mayflower in Hackensack NJ to store our property and deliver to our new house a few months later. After the truck left new house and we unpacked, we noticed several items missing. We immediately reported missing items with little to no assistance from Colonial staff. BUYER BEWARE, if you choose to use this company for storage and moving, make sure to have pictures and a clear inventory list, because if you notice missing items after the driver leaves, you will be out of luck. Disappointed of after move service from Colonial , we were referred to Mayflower Corporate ended up in arbitration and lost.
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December 2022 by Chuck Lippmann
The men were absolutely great. They put all our things in the right room and even put things in our storage bin down the hall. A great company to deal with at in a trying time in our life moving out of a lifetime home into a condo. Thanks guys.
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March 2022 by Susan Heloskie
Movers were professional, proficient and prompt.They provided quality service and interaction with the customer. Overall, Colonial Moving and Storage is an asset to the parent company, Mayflower. Bravo!!!
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March 2022 by Amy Guggino
I could NOT have done this move without the help of everyone at Colonial. They definitely went above and beyond for us during the moving process. They were always friendly and helpful, they were all very professional and we were so thankful to have had them orchestrate it all for us.
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November 2021 by jalashree chhaya
Excellent service.Damage free, smooth and quickest possible moving.Precise estimation of quotation.Very good price as compared to market rate.Strongly recommended !!
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October 2021 by Stephen Bigelis
(Removing this review I did have the wrong company it was Colonial Van Lines)
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August 2021 by erica liss
I've moved more times than I care to count and I must say that these movers were the absolute best I've ever used. They were responsive, responsible and rolled easily with the difficulties of parking a huge truck both in Brooklyn and a tiny street in Philadelphia. They moved two huge storage lockers of decades of accumulated stuff, much of which wasn't even packed, carefully and swiftly. I've had movers in the past pad on costs - not these guys. In fact, the whole move came to slightly lower than their estimate. Hopefully this was my last move, but if I were to ever do it again I wouldn't hesitate to hire Colonial. I wish I knew about them before!
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August 2021 by luis suarez
Had them move 6 items be careful they stole a 1200$ necklace and i contacted the owner and he said tough luck i should have calked the police this is our conversation be very very careful of this company no accountability heres the conversation. Buyer beware
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June 2021 by Joefson Rodrigues
John is an old school mover. Great guy
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January 2021 by Danielle Little
From the quote process to the time the movers arrived, I was very pleased with the customer service. However, my personal belongings were damaged. A dresser was broken and my Mac Desktop screen was cracked. The company is very keen to let you know they assume no responsibility for any damage to your property. The way I see it, there’s no incentive for a mover to ensure the safe delivery of your goods. I definitely understand accidents happen and when the dresser was broken while I was disappointed but I wasn’t truly upset. It wasn’t until I unpacked my Mac Computer and my screen which had been packed in a box by the movers was severely damaged. Had I known two major items were damaged, I certainly would not have provided a generous tip. I’ve used other moving companies in the past and I don’t believe other companies take accountability for damaged goods but I’ve never had two very expensive things severely damaged followed with a legal jargon response from the company. If you use this company, beware! The movers are not careful with your belongings and the parent company takes no responsibility at all.
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September 2020 by Tara A. Henry
So far so good!We have a verified date of move for my grandma. A confirmed price, and great customer service so far. I will update with post move feedback.Everyone is very friendly, and wanted to truly help us in our situation.
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September 2020 by Vernetta Brown
Beware, beware, beware!!!!!! Do not use this company!!! The salesperson will lowball you to get you to sign their contract and then out source the job to another company. When the new company arrives the price to move all that was originally agreed upon is calculated to be soooooo much more. A job that was calculated for one amount will be almost double. Beware of Joeseph!!!! Talks very rude and abrupt.Beware beware. Very deceptive!!!!!!Very displeased with this extremely deceptive practice.
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September 2020 by Traci Schreiner Lillo
Colonial Moving & Storage in Hackensack, NJ moved me multiple times and I have always had a pleasant experience. From the General Manager Mark who is always there to answer questions, to John, Andrew and Kristen who are in operation and help make the process easy and painless. There is no one else I would call.
