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December 2023 by Meir Adler
Great job! Amazing to work with and super nice.Thanks for everything!
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November 2023 by Michael Canavan
We just moved to the area and swingset solutions came and put up the Swingset we brought from our old house a day after contacting them. Highly recommend!
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October 2023 by Ayla
I’m giving 2 stars for an incomplete job and my dissatisfaction with their customer service.The day after Brian installed our a Backyard Discovery swing set I noticed there were parts missing. I texted Brian letting him know and asked if he knew where they were. He said he didn’t see them and instructed me to contact the company to send the parts and he’d come back and install them. I did just that and told him I’d contact him when they arrived. He replied, “Sounds good, just text me.”I sent Brian a text letting him know the parts arrived and asked when he could come back to install. No response. 11 days later, I followed up with another text. No response back.I then emailed Michelle asking for help and she said she’d work on scheduling a time for Brian to come back and also let me know that there would be a $50 service fee.Considering that I paid a lot of money for an incomplete job and tipped all 3 guys on top that to be generous, I felt that I shouldn’t be charged an additional fee.I was originally told an inventory check would be done before the install. Brian never flagged to me that any parts were missing and if he performed a detailed inventory check he would have noticed. If he had flagged to me at the very beginning before he started the install, I could have ordered the parts, (they were overnighted to me by the company) and he could have completed the job without having to come back after the initial install as he and his crew were at our house multiple days in a row.It’s not their fault that the parts were missing, but it is an oversight on their part for not noticing and communicating that issue to me at any point. When I expressed that to Michelle, I never received an apology and Brian didn’t take ownership of the mistake.Instead Michelle wrote that they were “strange new parts” that are brand new and this is only set she’s them on. That’s not an excuse to me when they are clearly listed as inventory and marked in the instruction manual. Michelle refused to waive the $50 standard fee as a courtesy for their oversight so I decided to not have them come back.I’m not writing this as a threat, just sharing my experience for others to keep in mind.
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August 2023 by Mushir Shaikh
One of the best experiences we have had - great communication, they work with you from inception, designing the play set together, until completion.The play set itself is beautiful as you can see from the photos. High quality pre-treated wood, super sturdy, built to last.All this at a very modest price in my opinion.
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May 2023 by Hope Connolly
I recently used Swingset Solutions to install a swingset in my backyard for my toddler. They were very accommodating, walking me through my options, being flexible around my delivery schedule, and pushing to keep our install date despite logistical challenges. Would definitely recommend using them.
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March 2023 by Andrew Ceci
We have used Swingset Solutions twice now for a swingset and trampoline and they are just the best. They accomodated schedule changes and moved us up so that we could surprise our kids with a new trampoline. I would highly recommend them to anyone looking for a company to deliver and build either item. They also responded promptly to any question I had, very glad I was able to find them years ago!
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October 2022 by Sandeep Krishna
I hardly post any reviews but Swingset solutions is worth one. Thanks to Michelle for all the coordination. She was very easy to work with. I have a sloped backyard and wasn't sure if they would be able to make it. Brian proved that he is an expert.
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August 2022 by Cathy Anniballi
The Entire experience from the first phone call to inquire to the finished product was a wonderful,professional an easy process.Brian is such an awesome guy.He worked so hard to install our beautiful swing set and made my whole family very happy.I would highly Recommend swing set solutions to anyone looking for the best!
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April 2022 by Drav The elevator guy
I hardly post any reviews but Swingset solutions is worth one. Thanks to Michelle for all the coordination. She was very easy to work with. I have a sloped backyard and wasn't sure if they would be able to make it. Brian proved that he is an expert.
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March 2022 by Nadene Laird
Fantastic experience!!! The crew was initially at the wrong address but still arrived at the correct address with a great attitude. They helped us decide on the best spot for the set. While building they took turns encouragingly the children's excitement. Once the set was completed they stayed around to make sure all questions were answered and the swings were at an appropriate level for the children to enjoy independently.Thank you Brian and Crew for a smooth, successful installation. We made it one day before the rain and snow! And thank you Michelle for your patience and prompt responses to my many texts and emails.
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November 2021 by debra wisinger
Pleasant to deal with, excellent quality and great installation service!
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August 2021 by Kelly Hormazabal
We are so happy with our swingset. We worked with Michelle along the way and she was very patient and helpful. I definitely recommend Swingset Solutions.
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May 2021 by wendy schilling
Great experience! Very hands-on personal attention in helping you figure out what playset works best for you. We got a big playset that our kids will enjoy for many years!
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May 2021 by jay money
Just recently had my children’s Swingset installed by this company and the installation crew was very respectful they wore masks the entire time (even with the weather being a little hot that day) they have a very professional crew and the owner Brian was very respectful of my property and my children also I’d like to add that I bought my elliptical from these same people and Michelle the store owner was so helpful n gave me a great deal and was very Knowledgeable about all the workout equipment as well as the Swingsets and I’d just like to say thanks Swingset Solutions I appreciate everything!Mr.Marano
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May 2021 by Christopher J.
We bought our first swing set from here and our family loves it! The kids are on it everyday. Several of our neighbors bought their swing sets from here too and we all have a great experience. These swing sets are a great value for the price, are heavy-duty and have lots of options to choose from. Everyone was very nice, helpful, and professional. Thanks!! Christopher