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October 2023 by Karen Monaco
Very helpful! I wasn’t sure which treadmill I should purchase. They guided me to one that was perfect for me! I had maintenance questions and they answered them. Very knowledgeable and helpful! I highly recommend them.
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July 2023 by teresa tinnirella
Johnson Fitness in Greenbrook was a fabulous experience.Scott was very helpful and assisted me in securing the piece of equipment I needed.
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May 2023 by Jena B.
I walked out of location giving this place 5 stars. I love the equiptment that the gentelman on staff picked out for me- I have a low ceiling basement and needed a special treadmill. Post customer service is a 1-2 at best so they are just a 3.My son dropped a piece of the rower into my machine- i need it fixed. I paid for extra insurance- i called and had a pleasant but extremely long 30 minute convo during my work day to walk the employee through. I read him serial numbers off the machine he told me hed be in touch ASAP. 3 months later still havent heard back- ive been swamped finally i get a chance to call back on my work lunch its the same guy- he vaguely remembered- he said o a ticket was never put in- then went on to tell me its buyers neglect they cannot pay - re asked me for serial infromation so i had to go back down and reread him info- so frustrating - terrible customer service. My equipment was not cheap- I am still in the market for more and will look to purchase elsewhere
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May 2023 by William Roman
I have purchased all my fitness equipment from Johnson's and am totally satisfied. And the sales reps I interacted with were very helpful in choosing the equipment that works for me
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April 2023 by Regina McCarthy
Jefferson was knowledgeable, professional and helped me pick out my bike?♂️
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April 2023 by Barbara Bogus
This will be the second fitness machine purchased from Johnson Fitness. They have a Quite a selection to choose from and the sales rep was very knowledgeable of the equipment. I would highly recommend Johnson Fitness in Green Brook NJ if you’re looking for an honest and affordable piece of exercise equipment
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March 2023 by Brian P.
Scott is the consummate professional. I had an absolutely great experience dealing with him and Johnson Fitness. Scott is so knowledgeable and was willing to patiently walk me through all my questions. Johnson carries very high end gym quality exercise machines. This is my second Matrix purchase and I am very happy with both of them. A little pricer than your box store machines but what's been said before is true- you get what you pay for. 5 stars!!!
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February 2023 by Eric Brodean
We had a great experience learning about the exercise equipment that we were interested in without feeling pressured. Even though the store was closing for the day, Jefferson had no problem with staying as long as needed to answer our questions. It was a pleasure to work with Jefferson. He was very friendly, helpful, and knowledgeable without being phony at all. He not only made himself available before and during the sale, but he also extended himself to be available to help us if we needed assistance after the sale. My wife and I HIGHLY recommend checking out this store if you are looking for exercise equipment. They have a huge selection of equipment on the floor to try before you buy. Thanks for all your help Jefferson, you rock! We are extremely happy with our equipment, no regrets.
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February 2023 by Janet Tracy
Staff person was very pleasant! Johnson price-matched the product I was contemplating buying from a different store! Free delivery and fair price for setting up the equipment so no-fuss for me! They do not do the installation/set-up of the fitness machine as they rely on the manufacture of the piece of equipment to do that. Store is large with lots of great equipment!!. Glad I found this store!
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December 2022 by Tim Lowe
Workers are knowledgeable and helpful in guiding me to build up my home gym. Definitely recommend.
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December 2022 by Gary De John
Great store and service. quality equipment for your workouts.
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December 2022 by Fred Cwerner
Both representatives Scott and Jefferson were great. Very knowledgeable and no pressure to make a sale.
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May 2022 by Judi Marash Kallio
I highly recommend Jefferson Sanders - Fitness Consultant. He is very knowledgable about all the products in the store. I did not have a good experience with The Johnson Fitness & Wellness delivery company but Jefferson handled it very professionally and made the situation right. I am very grateful that he was my consultant and knew what to do and handled it to the best of his ability and made it right for the customer. What more could you ask for?
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March 2022 by Judi Marash
I highly recommend Jefferson Sanders - Fitness Consultant. He is very knowledgable about all the products in the store. I did not have a good experience with The Johnson Fitness & Wellness delivery company but Jefferson handled it very professionally and made the situation right. I am very grateful that he was my consultant and knew what to do and handled it to the best of his ability and made it right for the customer. What more could you ask for?
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February 2022 by Vishal Patel
This may be a tad bit long but wanted to share my experience as I believe Johnson Fitness and Jeremy deserve a review. I am not one to venture into brick and mortar stores often anymore as the current world circumstances lead me to shop more online. I have been in the market for a new piece of gym equipment for strength building and being a 40+ individual, not focused on pure strength building but overall strength and core. I have researched many machines and decided to see if any stores had it in stock. My focus was a functional trainer or similar style machine.I decided to call a few places and Jeremy answered here and right away his interpersonal/soft skills shined. While Johnson is not the closest to me and out of the way from where I was going in the evening, my wife and I ended up going to Johnsen fitness because of my interaction with Jeremy (to note the #1 item I was looking at [a bodycraft product] was not in stock).When we arrived at the store, our experience was fantastic. Jeremy greeted us and right away showed he was there to help even though I reminded him on who I was since I called earlier and the product I was looing for. He answered many questions I had and showed me similar products going through the pros and cons of each.There was also an Inspire Fitness product I was eyeing which was in the showroom and he took the time again to answer my questions and walk me through all the features. You can tell he is a genuine individual and did not at any point feel like a "salesman" but someone who took into account our needs and offered up his knowledge and recommendations. His personality truly shines and Johnson is lucky to have an individual working there who truly cares about the customer and also the image of the store.In the end, my wife and I ended up purchasing the Inspire product and we couldn't have had a better experience coming into a store. We have yet to get the product (Jeremy was upfront on the wait time) so this review is solely on the experience with Johnson Fitness. A third party handles install and delivery so that may be a different review :).Johnson Fitness has a vast selection of equipment, knowledgeable and friendly staff and a great vibe going. I highly recommend them for your gym needs and I will easily shop here again for any of my future gym needs.
