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November 2023 by Scott Johnson
American Tire in Green Brook is the best auto repair shop around here hands down. And they have been like this consistently for years. Bob and Tommy at the service desk are both very personable and patient. I have observed this many times whenever I’m there, not only with me but with all the other customers around, be it on the phone or at the desk. AND being like this in the heat of being crazy busy…they maintain their friendliness and professionalism at all times.Tyler, the mechanic who worked on my car is real good and knows his stuff and he’ll even talk to you about what he did. Overall, this place has something going on that other places just don’t have and it’s not just the popcorn machine they have, which is pretty cool btw….thanks AT….ScottService: Tires
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November 2023 by leonardo pascual
I was in NJ driving my mini van when I feel my car was shaking. I thought my car will stop running anytime soon. Fortunately, I was near by American auto Care. I left my car and got it back the next day. Customer service was great! My car is running perfect now. Would recommend this company. Thank you ??Services: General repairs & maintenance
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November 2023 by JOSEPH M. TOSIES
Super nice, gave us option! We have a Fiat. We had a slow leak and thinking we needed to replace tires, but only needed to repair the one tire, also recommended a while alignment which it was definitely due so we had that done. Great place for all your service needs!!Services: Tires
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October 2023 by Jon Pena
They replaced my wheels and tires for my 2023 Tesla Model 3 performance, migrated my old TPMs from the stock setup, and packed up my old wheel and tire sent for storage.Everyone there was very helpful, from the service call desk, car reception, car return and bill settlement, to the guys who did the work. Bob, Katie and Tom were pleasant to talk to and work with. They always returned my calls timely and made me feel like they prioritized my car with care and diligence. I highly recommend them and will bring my car there for future service appointments.Services: Tires
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October 2023 by Patricia Stelle
Caitlyn provided the best customer service I ever had! She kept me informed of the progress of my repairs and the insurance claim. She contacted the insurance and worked diligently to get my claim processed and my car back quickly. Also went over the work order and explained in detail the work being done.Services: Steering & suspension repair
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October 2023 by Drew Nazimek
Another good experience at American Tire. Tommy and his crew were great. Fixed me up with a new set of tires for my classic Buick. They also went the extra mile and took a set of undercarriage photos while the car was on the lift. Free alignment check was performed showing car was inlimits with no adjustment required.Definitely recommend this location.Service: Tires
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September 2023 by K P
I have been here before to get tires. Service was excellent. Recently I went in for a brake check and I’m glad I did. I needed them and they were able to get me in the same day and get everything done. They explained everything I needed and show me what needed to be done. Staff are very helpful and friendly. Very professional and great service.Service: Brakes
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September 2023 by Barbara Ciamporcero
I’m a return customer to American Tire, having gone there a few times in the past 30 years for repair of one tire at a time. This time I purchased four tires which had been recommended by my dealer for my car model. American Tire had a better deal on them for the tires, as well as mounting, balancing and aligning. They even found me a rebate from Pirelli for purchasing four tires at a time. They were friendly and helpful and their waiting room was pleasant and clean. I would highly recommend them.Services: Tires
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September 2023 by Dana Aguilar
Had to have an engine replaced and the work was done quickly and my car was back on the road in just a few days. Customer service was awesome and the prices reasonable. I’ll be going back to them for all my future maintenance and repair needs!Service: Engine repair
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September 2023 by Jeffrey Modola
Wait time is at least a day for any type of work. Last service was for 4 tires to purchase and install and it took over 9 hours. This service was for Fuel injector diagnose and repair - dropped off at 7 am, call received at 4:30 PM with price and didn’t do the work till the next day. Service may be good, will wait and see but wait time is terrible. Quoted the cost to repair and never told me about the diagnostic free. This was an unnecessary charge since I already had the code. I wouldn’t recommend this company unless you have a lot of time to wait.
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September 2023 by Wendy Bradley
I had my undercarriage splash shield broken yesterday. This morning I called American tire, they told me to come in and wait for availability. They saw me quickly. The mechanic put three clamps fixing the undercarriage very nicely and charged me extremely fairly. I go in for regular oil changes and I am very satisfied with the service I receive always.
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August 2023 by Vincenzo DiBenedetto
Great auto mechanics here. Love their tire warranty. Used them many many times. Took off a star because I asked them to find out what my error codes were and they said is would be $160 to diagnose it when the car was already there and I was paying for something else. If you treat your customers well your customers will treat you well.
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August 2023 by Eddie Brux 3
My vehicles always drive excellent after a visit to ATA, the road force balance makes the vehicles drive so much better. They’re overall free inspection also makes me aware of any issues now or that might be a concern in the future. Great serviceServices: Tires
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July 2023 by Addy Navarrete
Great place! Great staff who value their customers. everyone is very helpful! I got a new tire in which they supplied wheel alignment included and everything in the price. Would recommend!
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July 2023 by E Valdez
Great service, fair prices. I’ve been going o American Tire and Auto for my tire-related needs for years. They are very consistent with the quality of their work. AAA+++Service: Tires
