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2:30 - 5PM 8AM - 1PM
1990 NY-284, Slate Hill
Post Offices
“I've been going to this post office for years and Mary Ann (the Blonde lady) is always very helpful, efficient & friendly. As for other people's complaints about postal rates and late deliveries, I'm not sure why they would blame the postal clerk as she doesn't set the rates (she just gives you your options), nor does she deliver the packages herself (she just puts them into the system). So you should take out your frustrations elsewhere. I'd give Mary Ann 6 stars if I could!”
“The most welcoming place in Vernon. We've had to pickup most of our packages here over the last year. Of all the lovely places we frequent in town, I have always felt most welcome here! Worked in customer service my whole life so I must shoutout the wonderful service I've received here without fail. Thank you”
“Staff are always helpful and nice. I bring so many packages at a time and they are always accommodating. Thank you all for your help! Very much appreciate everything you do.”
“Every single interaction I had with everyone there was pleasant, in person and over the phone, they were always helpful and patient. I’m surprised to see they have a low rating here.”
“5* and only 5* for the team at Warwick PO.I moved here recently and have stopped at the post office several times both to sort out my new address and to manage some important mailings. Not only has the team been incredibly personal and knowledgeable no matter how confused I've been but I've witnessed several situations where the team has gone above and beyond to help other customers.Mail services can be slow and stamps are expensive. These facts are separate from the Warwick PO team who has to bear the brunt of customers' frustrations even if it's nothing to do with them specifically. I've witnessed excellent teamwork, with someone jumping in to help direct a customer, as well as the sense that the people there actually enjoy each other.Last week I stopped in to mail a package and, unfortunately, used a felt tip pen on a plastic envelope. As I was furiously fanning the package to get the ink to dry, I was called over to the desk and packing tape was placed over the writing, ensuring it wouldn't smudge. Such a simple, thoughtful solution but it meant that the team was paying attention and proactively helping me.As I was paying, a woman came in who was very distraught and frustrated, wanting help from the PO team to track a package for her sister. Turns out the sister lives out of state and had gone to her local PO only to be told more than once that they can't help her. The Warwick team listened to the woman and even though it was clear they couldn't directly help the situation, they took time to help the woman figure out who her sister could contact and followed through with finding contact information for her.Personally I find the post office to be a great place to practice 'you get what you give': if you show up with some common politeness and clarity in your request, you can expect an interaction in Warwick that will change your stereotype of the post office.”
8:30AM - 5PM
1926 Union Valley Rd Ste E, Hewitt
Post Offices
“Always a polite a helpful staff member at the desk when you need them. Sometimes they even have my package ready before i come to pick it up, as i use a P.O. box.”
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“I have never had an issue with this this post office. They’ve always treated me with respect and they were courteous as well professional. Even when I’ve had a huge amount of packages shipped there. I’ve never had an issue with my mail either. They also are very personable, but have very strict guidelines by the federal government. If you have a zip code to look up it takes two seconds of your time to look it up! thank you for doing what you do!”