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August 2022 by J Potter
They are horrible people especially Christie! I paid my car off April 22nd here it is July 19th & i still have no title. Very bad customer service!
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May 2021 by Dallas Cowboy Fanatic Byron Oliver
They are horrible people
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February 2021 by Angel Alamo
Don't do business with them. When I co-signed instead of putting my friend as the person of main responsibility they put me instead which they were not supposed to do. Worst auto company I have ever dealt with. There are other much better ones in South Jersey.
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March 2020 by cdsneyd
Horrible company. I have been a few days late here and there but have always made my payments to this company, Recently my husband was laid off due to the government shutting down the whole state amidst the coronavirus emergency and I let them know that I would be the only one carrying the bills and feeding our family until he received his unemployment. They asked that I make some sort of payment and then from that point they'd be able to work with me. THEN after they received the only $50 I had to put towards my monthly payment suddenly I had to have two full payments by today March 27th. They want "proof" that I am out of work. I had to repeat that I am not out of work, I am support staff in public education and barely make $40,000 a year and that is on paper, the IRS says I made $36,000 last year. We cannot pay our rent, household bills and two payments equaling $185 each every two weeks and feed our children on one salary. When they refinanced it for me to bring the payments lower, they asked me to "do them a favor" by changing the google review I had left about how horrible they were to work with! Had he not gotten laid off I could have made the payment no problem. I have tried to trade it in twice, had a company offer to pay the loan off, been told by SJF that they "work with dealerships to give a lower amount" and they always ask the full amount of the car loan which is about $7k higher than the car is even worth at this point. It's falling apart, conveniently after the time frame of the so called warranty, and they lie left and right about the state of their vehicles. Also, they promise to report to the credit bureau and only when I ask them why it hasn't been updated have been told "We are having problems with the credit bureau." Or that I need to file a dispute because they report every month. Yet a month or two goes by and suddenly the account disappears from my credit file. This company is the worst to do business with, I have never been asked so many invasive and personal questions, been spoken to so nastily, harassed via text, phone calls, and emails as this company does. I was a newly separated mother of two when I had to desperately go get a car because my ex husband totaled one I owned outright, and they take advantage if people in my situation. THE ONLY thing they ever have done to help me is let me pay a few days past the due date and they refinanced it for me when the payments were just too astronomical for a single mother on the budget I had at the time and once they added a payment onto the end of the term while I was waiting for disability to come in.... Read More
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September 2017 by Leana Washington
Its a new problem EVERY week with this company. I HATE this company!
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August 2017 by Cliff Evans
Ive never had a problem with this company lets face it we would never use them if we had good credit or payed our bills like we should i went to matt blatt and got a car for 500 down with 50000 miles on it that i really needed yes they are annoying when you late but hey do you blame them you have a bad history of paying your bills and them being relentless has actually helped me keep the payments ontime. They do not shut your car off if you answer the calls they only call your references if you dont answer there calls I dealt with kathy and alexis for the last 2 years and they always spoke politely my car was shutoff one time because i just didnt feel like dealing with it because i made a mistake i spent the money on something else when it didnt start i called told them the truth and they turned it back on right away and i paid a week later. i would use them again
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July 2017 by Michael Ivins
The worst place to finance a car with! If i was one day late on my payment they would constantly call me...6 times a day! No joke! Plus call every reference i gave them!! They would constantly turn my car off as well. Then i was 3 days late on a payment and my repossessed my car! Trust me when i say thay these people do NOT work with you and they treat you like this car is your only expense. Never again!
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February 2017 by Peggy Brown
The company works with you on a limited basis. I have to say that some of the people there are friendly when it comes to collections bit others are very6rude as if you owe them directly. I will never ever finance another vehicle from them ever.
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December 2016 by Donna Worley
These people are like vultures! Constantly harassing you! They act like they are the only expense a person has! ALEXIS doesn't want to work with you at all. She is not very customer friendly at all and her attitude makes the company look bad!