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“My son and visited the Verizon store to create a new account for him so that he could transfer his line to it. But Omar the salesperson advised us that it would cost us more, so we didn’t do it. He also made us aware of a promotion that allowed many of my family members to get iPhone 15 for about $5/month, which we did.
In all, we were very satisfied with the experience.”
“I had a problem with my phone, Verizon customer service was horrrrrrible (Manny/Trillion/Shian & Justin) were excellent, my problem was so unheard of that it literally took them all to fix my phone, they were patient, helpful, showed concern, worked together and made sure I was a happy customer before I left…….Im never going to any other location and I live approximately 20mins away and there is a location 5mins away from me!”
“Mark was fantastic! He was so helpful with my upgrade and it was completed so quickly. He answered all my questions and it was a very positive and exciting experience!”
“My s21 needed the charging port replaced. He performed the repair on a walk-in basis and in 40 minutes. Did not charge a diagnostic fee. Very satisfied with service.”
“Haley helped me so much. I'm not tech savvy at all, and make me getting a new phone and the best deal possible! 5 stars isn't enough for a recommendation. Thank you again.”
“I love the ZAGG products. So easy to replace and they keep apple products like new. Arda was so courteous and knowledgeable. I’m on my 3rd iPhone and keep going back!”
“Once you open the door, you’re greeted as if you’re family. Whatever it is needed, you’ll be properly informed and well served. Before walking out, you’ll feel secure and well treated.”
“Jassi and his son were extremely helpful and professional. Unfortunately, my phone was destroyed by water. Jassi made every attempt to salvage it. Unfortunately, I had to replace it.In order to maintain my current pricing plan, Jassi provided a phone with the same functionality and price plan.His service in conjunction with his son, owner of Momentum Connected, was exemplary.My laptop also had issues. His son immediately diagnosed the problems and also provided significant savings in regards to an security application. He is highly knowledgeable as his father.I highly recommend this professional and caring team for all cell phone and computer needs.I thank them.”
“Recently had my first experience with the Madison Verizon store and it couldn't have been better. Incredible customer service from David and test of the team, who helped navigate what can otherwise be a very confusing process. Will only go to this store going forward (even if I ever move).”
“I really needed a new phone because my old one broke. I was helped the whole way by this great worker Moe. He was easy to talk to and made getting my new phone setup easy. Also he helped me recover most things from my past phone even without Apple ID. Not to mention these guys hooked me up. Super happy with the customer service.”
“We had a sales person or should I say customer specialist John. He was so professional, friendly, helpful and patient with all of our questions. Every customer experience should be that good. Thank you John!!”
“This store it’s amazing they always ready to support costumer. And also has a Spanish representative. Genesis is great.
Thanks guys for the amazing work”
10AM - 7:30PM
427 E Main St B, Bound Brook
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“I went go this store to pay my bill, Bernardo was there and he told me i'd qualify for a promotion for me to get a brand new phone and thats what I did. Bernardo's costumer service is really good. He has transfered all my informations to the new phone. Thank you !!”
“A guy named T helped me get my new iPhone. He is very professional and very patient handling my problem from switching to AT&T from the Competitor. He did worked even after store hours just to get it done. T Williams went above and beyond. Customer service was 1000% satisfaction guaranteed!!! Thank You T.”
“I've been on the phone for hours before I talked to my saving grace KATRINA! Not only is she super sweet but the BEST service I have EVER received! 10 stars!!!”
“Our sales person, Jhonny , was excellent. Professional, knowledgeable, efficient, an all around great guy. We would recommend him to family & friends. Zero wait time too.”
“Christian Lopez, the associate who helped us is a genuinely caring customer support guy! He was patient, accountable and passionate to provide exceptional service. Compared to many other stores, he distinctly stands out. It is because of him I am still with ATT otherwise I would have switched to Verizon.”
“I had my iPhone screen replaced last week here. It took only 45 minutes and it was much less expensive than apple. I'd recommend this store if you want to get your phone screen replaced asap.”
“Had problems with my old I-pad and went to the nearby AT&T store on Springfield Ave. Chris, the Manager explained the problems and helped me out. I realized I needed a new I-Pad He ordered me one and it arrived the next day. Excellent service!”
“My wife and I were beginning to have problems with our phones. Melanie at the Bound Brook Cricket Wireless location was able to find the problems with our phones quickly, and got our phones working properly in less than 15 minutes. Thanks Melanie!”
“Truly the best experience I’ve ever had at a wireless store. The brothers who own the place are helpful trustworthy and actually care about doing right by their costumers. Got 5 lines today and they got me every discount I qualified for, waived every fee they could, and we had a great conversation while all that happened in the background. I will only ever deal with these guys from here on out and will recommend to everyone to do the same”
“Had a great experience purchasing my daughter’s first cell phone at this store yesterday. There was no wait time at all and we were greeted immediately. Nelson was extremely helpful and knowledgeable. He took a lot of time to help my daughter pick what she wanted, and explained certain features to her. He made sure we knew we could come back and see him for tech help any time. This process could not have gone smoother, and Nelson is a great asset to this location.”
“I had been having problems switching from my old carrier to AT&T. Within minutes Mina had the problem resolved and I was on my way. He was excellent. Thank you.”
“Me and my wife had a great experience with George, who helped us more than any other phone service professional ever has. He was fantastic and if we need help in the future we’ll be happy to go straight to George.”
“Hector was nothing short of a pleasure to speak to. I couldn’t have asked for a better experience. I would highly recommend the 911 Oak Tree Road in South Plainfield, NJ location to anyone!”
“I had a wonderful experience this past week at the Verizon store located in Metuchen. Jamari and Nate were extremely knowledgeable and kind and answered all of my questions/repaired everything that needed to be fixed on my iPhone. I’m extremely grateful for the help and extraordinary Customer Service!”
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“Pug was knowledgeable and very professional. He made me feel welcomed really took the time to understand my needs. Highly recommend. If I could leave 6 stars I would”