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October 2024 by eduarda vargas
Manager was so kind
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June 2024 by Jose Paulino
Amazing service by Danielle, Deby and everyone!. I was guided throughout the transactions and was given suggestions and recommendations based on my needs. Thanks so much!
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May 2024 by John Yevhen Lysy
Great people great service especially Bonnita always top notch service
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October 2023 by Filip Ilioski
God awful service. Avoid Citizens bank unless you want your money kept hostage. They blocked me from transferring the money out, want to charge $20 per check if I take them out that way instead. Literal scam of a bank
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December 2021 by Arfin
Sometimes you get a good service and sometimes horrible. Systems are not updated daily, so there's a glitch in the system. All your transactions are always pending for a week not updated daily like other bank and that's how they gets you with a overdraft fee even if you had enough money for your transaction that you made but due to system glitch your account sometimes will show negative balance. And top of that to get your money back it takes week. Bank manager needs to be more courteous and helpful.
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February 2021 by Arfin Chowdhury
Sometimes you get a good service and sometimes horrible. Systems are not updated daily, so there's a glitch in the system. All your transactions are always pending for a week not updated daily like other bank and that's how they gets you with a overdraft fee even if you had enough money for your transaction that you made but due to system glitch your account sometimes will show negative balance. And top of that to get your money back it takes week. Bank manager needs to be more courteous and helpful.
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June 2020 by Rosa Oliveira
Very good service.. Always ready to help..Transactions are easy !!!
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March 2020 by Chris
Awful customer service. The bank manager is determined to make each transaction as frustrating as possible and the rest of the staff, though helpful, just struggle along. Don't know how this bank keeps their customers, when there are so many other, helpful options just a mile away.Avoid at all cost
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March 2020 by Tahir malik
Awesome
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November 2019 by Jonathan Gruenebaum
Terrible service. Opened a personal and business account. Provided all the required documentation and had the branch manager make two site inspections to my office and warehouse. Three weeks after opening the account, without reason they froze the accounts and terminated the relationship. Second rate service from a second rate bank. Don’t waste your time with this bank.
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November 2019 by Christopher Thomas
Awful customer service. The bank manager is determined to make each transaction as frustrating as possible and the rest of the staff, though helpful, just struggle along. Don't know how this bank keeps their customers, when there are so many other, helpful options just a mile away.
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September 2019 by Sandra Bryant
Investors Bank falsified information to get church account. After transfer to them they claim their policy changed with balance amount. They cannot be trusted.. ...
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September 2018 by omar odeh
I love investors bsnk
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April 2018 by Michael Anthony
Awesome staff make you feel welcomed like family