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February 2024 by Tina Hockey
I have been a customer of valley over 25 years or more i know different name but still same employees. They have always been so nice and helpful . i have been going to freehold for the last couple of years and i love the staff there and marc has always helped me with anything I needed .keep up the good work it is very appreciated
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December 2023 by Ashley D'Souza
Great customer service from great people.
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May 2023 by Anna Schneider
My former bank (of 33 years) was bought out by another bank & the customer service declined tremendously. A friend recommended Valley Bank (I have my car loan there) & I could not be happier. Opened account on 4/1/23 @ Freehold branch. Marc Paradiso helped me & everything since has been beyond my expectations. Great communication, user friendly online banking, outstanding customer service. Very satisfied with my new bank. The personal touch very much appreciated.
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May 2023 by Gad Bar cochva
Great service ty
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July 2022 by RobP
I had a CD to close, so made an appointment to meet with someone. Giancarlo, the bank Manager, took care of us. I want to say, He made us feel comfortable, while we waited for Corporate to finalize everything. Valley Bank has a great Manager at this location, thank you!
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June 2022 by Taurus430
I had a CD to close, so made an appointment to meet with someone. Giancarlo, the bank Manager, took care of us. I want to say, He made us feel comfortable, while we waited for Corporate to finalize everything. Valley Bank has a great Manager at this location, thank you!
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May 2022 by Mike Panasiuk
I been with Valley National over 10 years funny thing they know who are like the old days when you walk in they know you they talk to you like a friend banks today forget that they want your money that’s it see they remember who are
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March 2022 by Mike's Car's and Commercial truck sales
I wrote a check for a substantial amount and out of my normal spending habits, Giancarlo the bank manager contacted me to make sure there was nothing funny going on and to make sure there was enough money in my account to clear the check, there was,,,,,Amazing customer service. I was at work so I didn't pickup the phone when he called, so he emailed me to call bank his cell phone number back, the little things mean a lot to. Giancarlo I thank you for your help sir...
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February 2022 by Rob P
I had a CD to close, so made an appointment to meet with someone. Giancarlo, the bank Manager, took care of us. I want to say, He made us feel comfortable, while we waited for Corporate to finalize everything. Valley Bank has a great Manager at this location, thank you!
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September 2021 by Dyami Marchese
Garbage with auto loan payments
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June 2020 by S F
Marc that works there is absolutely disgusting. I will not return to this location and I’ve told others not to as well.. there’s a way to treat costumers and how you treated me was not it.
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March 2020 by BuyaCarFromAdam com
Cassidy @ the Freehold branch is amazing. I'm hoping the rest of the staff is as helpful as she was when I called. 5 Stars,.
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December 2019 by Vishal Sood
Dena & Marc is very very helpful. They both make banking easier for our business.I have not received this kind of banking experience anywhere in NJ.I really appreciate the support and help provided by them.
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August 2019 by Shirley Lake
Just do yourself a favor and avoid this branch. If you attempt to get a CD closed on a Sat. that matured during the previous week, they do not date the check for Sat. they date it for the following Monday and tell you the check is good to use to open a CD that day (SAT). If you argue they will emphatically state same. I DO NOT APPRECIATE BEING CALLED SWEETHEART....Also, we drove 20 miles out of our way to be told tbey could not open account with that check until MONDAY. I called them and of course, I was angry. SHE HUNG ON ME. THEY SHOULD NOT HOLD YOUR MONey UNTUL A WEEKDAY ESPECIALLY WHEN CD MATURED PREVIOUS WEEK. AVOID THIS BANK AT ALL COSTS.
