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July 2024 by Mark Jordan
The lines move fast and always courteous I'm always in and out in minutes, when they're not busy I'm in and out in second's.
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July 2024 by Irina Mironenko
Fast and good service
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July 2024 by Pradeep Sreereddy
Quick service
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July 2024 by Alla Trofimova
I wish i could give a zero review. Stay away. People working there are just rude and they don't know how to talk to people. They lost my package, i couldnt reach a customer service, couldn't open online claim either and when i came there and nicely explained what happened and asked them for help they told me have a nice day. Really ?
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June 2024 by Mic Kie
Update: Amazon has once again charged my account for the item UPS failed to return to them. UPS refuses to respond to me after assigning a case number on 11 June. Original: Third time in as many years that I returned an Amazon item, given a receipt for the return, only to hear from Amazon a month later that they had not received the item. My guess - someone is pocketing items and not giving them back to Amazon, all at the customer's cost. Never again at this location.
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April 2024 by Gwen Smith
Great service!!!
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March 2024 by Vito Conigliaro
Anthony was excellent with helping me with all my needs . Would highly recommend freehold ups store .
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March 2024 by Danielle Horowitz
Anthony is the best! I accidentally left my tablet pencil in my Amazon return (a tablet cover) and he was able to find the package in the store (thankfully the package hadn’t been picked up yet) and get my pencil back to me! He saved me at least $80 and a major headache. Thank you so much for your help!!
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February 2024 by Lynley Kozinski
I needed to return something I had bought online, but only had the return shipping label on my cell phone. No clue how to transfer that to my own non working printer. To just send it on my own would've been $40!A gentleman there saw this conundrum and my frustration, looked at my cell, quickly sent the label to ups and printed it out and stuck o my package. FANTASTIC!!!!! Free shipping and I got my products' $200 refund this weekend. Wish I knew his name, but he saved the day, my brain, and my wallet. :) Thank you thank you thank you!!!!!!!
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February 2024 by leandro yulan
Terrible customer service from a lady who works in the UPS store, poorly educated and very rude
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January 2024 by Billy Anderson
Anthony (associate in Freehold UPS Store) was very kind,patient, and helpful !
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January 2024 by Megan Davis
Helpful & great staff
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January 2024 by daria haught
stopped at this ups store for the first time ever today, i had 4 large boxes that already had labels and just needed to be scanned. i am hard of hearing and apparently one of the women asked me a question and i didn’t hear her which made her think she could roll her eyes at me and look at me like im stupid. didn’t catch her name but she looked old and had glasses on. (after reading more reviews i’m assuming this woman’s name was caroline) absolutely horrible person and customer service. they also don’t weigh boxes when asked.
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December 2023 by Erdo Soyalan
Absolute horrible customer service from specifically Caroline. Giving me two different stories of where my package was sent. When she realized that it was a mistake on their end she changed her story and when I questioned it she hung up on me I tried to call back and they either ignore or put me on an endless hold. My package was valuable and regardless even if it wasn't this is not a way to treat people. Extremely rude and unprofessional.
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December 2023 by Jolene Gamarra
Even when there is a line to the door they are quick, courteous and knowledgeable.
