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January 2024 by Nicole Montecalvo
I had the absolute worst experience with this U-Haul rental. I was charged so much more than I should have been. I was charged for 176 miles, and there is absolutely no way that is correct. The truck sat in my driveway for 3 out of the 4 days that we had it. I only drove it for one day and I live 8.5 miles away from the rental place. I was told at the rental place that they have pictures of the odometer before I rented it and after. They must have gotten the pictures mixed up with another U-Haul that they have there. Besides the miles we were charged 35.00 for using a hand truck which I specifically told the man when I rented the truck that I did not need. I was charged 20.00 for gas meanwhile I returned the truck with the same amount (1/4 of tank) as when I rented it. I was charged 75.00 for insurance which I did not agree to. In total I paid 646.72 for this rental that should have not been more than maybe 250. Also I was charged 5 times all different prices totaling 1150.39!!! My account is now negative and I will be charged approximately 140 in overdraft fees. I rented the truck they told me I would only be charged 100 authorization and then charged the total when I brought the truck back. When the truck was returned they then refunded 646.72 and charged me AGAIN 611.72!! Meanwhile all the other charges are still there (285.37, 130.38, 61.47, 61.45) I am calling my bank immediately to dispute the charges and calling every number I can find for U-Haul to complain.
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September 2023 by Load Hauler
Gets the Job done right ?
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September 2023 by Adonys Paulino
These people are thieves, take the car for alignment and balance and they didn't do it, they charge me the money and then they damage a part of my car, you take it to Mercedez, these people are thieves, be careful, many people from freehold take your car to change oil and it damages something else, they are real thieves
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September 2023 by Yaya S
Love this place! Very professional ? ?
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October 2022 by Sharmin Islam
We dropped off our U-haul rental at this place one day prior to our end of contract and we had a terrible experience here with the drop-off. Since it was a Sunday, there was no one at the place which was expected, we parked the car at their parking at took the U-haul keys with us as we were confused with the Key Drop off box. An hour later a guy from Speed Auto Care called us and spoke to us very rudely as to why did we take the keys with us. We explained to him that we didn't feel safe to leave in the car as nobody was in the place. He also told us in a very rude and discomforting way that we threw garbage around in the car which was also not true. We threw the garbage outside. After an hour we returned to give the keys and there was still nobody, we tried calling but it would go to voice mail. We decided to return the keys first thing next morning(as that was our return date) and we did that.Later we noticed a charge of $75 by U-haul and Speed auto care, most of which were invalid and illogical expenses like Speed Autocare had to clean the car completely as we left it very dirty, returned late, left a gatorade bottle in the holder box...and more. We had left a mobile holder in the car by mistake, which we also did not find when we went back to return the keys. There was no way of communication with this place as we kept calling and it would always go straight to voicemail. Apparently the representative had to make a new key made for the car which is absurd and i don't know why. He knew we were coming back to give the key, and we did but nobody was there.Super rude, wouldn't listen to what we had to say and extremely bad experience.
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September 2022 by Max W
Called in to get a quote on changing all 4 brake pads. He got all of my personal info then after telling him the exact make, model, and year of my car he wouldn’t give a quote. Ke kept repeating it can be anywhere from $69 and up depending on the parts i need and saying “can i get you to come in tomorrow?” Even that didn’t make sense because i told him i would like the brakes and rotors changed on all sides. Other issues can be addressed after you look at it. After i said i would like the quote over the phone he hung up on me. Very suspicious be careful.
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May 2022 by Maribeth O'Brien
I took my car here foolishly twice. The first time they damaged my key fob and my air-conditioning. The second time they kept car two full days and did nothing. Horrible service and terrible management.Services: Air conditioning
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July 2021 by Don Dibello
It's okay, need a better lounge.
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December 2020 by Brynn Dabby
Speed Auto Care gave me a much better price on installing a hitch on my SUV than the dealership. They did a good job and finished the job very quickly.
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November 2020 by James Jackson
Carlos is a great guy. Got it inspected too!
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October 2020 by David A.
Greed Auto,last time I brought my vehicle here in 2017,I caught Carlos padding the repair bill,and it wasnt the first time either.I was a customer here back in 2012 when he first bought the busisness,and back then he was actually fairly honest.Over the years ,however,Carlos was overtaken by greed.He started swindling customers out of their vehicles by convincing them they were not worth repairing,convincing them to sign the titles over to him,and then selling them a vehicle off his lot.Not only was this a conflict of interest,it was ILLEGAL,since he did not have then and does not have now,a license to sell vehicles in New Jersey.The thing I found the most offensive about Carlos Beltran is his pretense to be a Christian.I sent an old freind of mine their in 2016,his name was Dennis Glover and he was 78 at the time.Carlos convinced Dennis his car wasnt worth repairing,had him sign over the title,and sold him a junk vehicle that broke down 5 months later and went to the junk yard.Carlos then put Dennis's "unrepairable" vehicle out front and sold it for $1200.Did he lie to Dennis?or did he rip off the man he sold the "unrepairable" vehicle to?Both.The only god Carlos Beltran serves is the god of mammon.Stay away.
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October 2020 by Neill Dougherty
Speed Auto Care fixed my emissions problem carefully without turning it into a much larger job. And they also inspected it for me too.I recommend this business.
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September 2020 by Daniel Cooke
Amazing service!
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September 2020 by Jennifer McDowell
Best shop in town! Always honest, I never feel like I’m being overcharged or being taken advantage of. Work always completed in a timely manor. Accommodating! Carlos is the best!! Highly recommend!!
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September 2020 by david gershman
My car overheated so I had it towed to a repair shop who diagnosed the problem as a blown head gasket costing $2500. I then had it towed to Speed for a second opinion and after doing the diagnosis told me the thermostat had rusted shut causing the overheating. They fixed the problem along with other necessary repairs at a reasonable cost. They are professional, knowledgeable, honest, and I would not hesitate to use them for all my repairs on any of the 4 vehicles I own
