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November 2023 by Liv Newman
I went in looking for a clean, light coverage foundation to match my skin tone. Natasha was an amazing help, answering my questions and guiding me to the best products for my needs.
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September 2023 by Fandom Leader
Came in to look for a cologne for a friend and was met with a very negative experience. The lady who “helped” had an attitude when I prompted the item I was looking for. She made it clear that the item I was looking for was for men and I was aware, she just made it seem like it was taboo to be shopping for a product catered for men (it was a gift in the first place). She then proceeded to say they did not have it but again with an attitude. I left and honestly it ruined my image of this Sephora. As someone who works in retail, you must have patience and address your customer with respect. I don’t like leaving negative reviews but I hope this location can make sure their employees cut down on the attitude and make the shopping experience more pleasant. Not sure if you were having a bad day or something, just don’t take it out on customers.
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August 2023 by Anonymous
The workers there are not really nice because my friend and I were there and the workers did not have a welcoming attitude, they were kinda rude.
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July 2023 by Lisa Lefurge
LOVE SEPHORA.Staff is extremely friendly and helpful. They didn't have what I was looking for , but she ordered it for me online while I was in the store on Monday and it was delivered (free expedited delivery)on Wednesday.
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July 2023 by vanessa b
workers are terrible , absolutely unprofessional experience. if i could give it a 0 i would.
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July 2023 by C P
The smell of perfume is so nauseating and have inducing that you're losing customers. I come to return something only to be chased out by this horrible, allergy provoking perfume filled store.Have some compassion for people who are allergic or get headaches from perfumes. This is the last time I came here.
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June 2023 by Samantha McBurney
this place is crazy! went up to the register and this older lady with glasses is telling me the correct way to hand her money and being so rude i wish i knew her name so she could be talked to on how to speak to customers.
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April 2023 by Katie Lehman
Called to ask if they had products I needed while driving home. Called three times and waited for someone to pick up totaling 21 minutes. Even tried extension for “leadership” assuming I’d get a manager but that went to voicemail. Service has really gone downhill. Went to Ulta and bought the items and staff was very pleasant and helpful.
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January 2023 by Janis Masco
My daughter and I went in today for specific products and Jaime was so helpful! She spent the time with us and made suggestions. She was great.
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January 2023 by Eric Milone
I went in today looking for a gift for one of my friends and Danielle greeted me with a smile, was so informative, and helped me find a perfect gift! She showed me a few samples, was so friendly, and very nice! Overall great experience!! Thank you so much A+++
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January 2023 by Corin Bellomia
This store refused to let me exchange a gift I received, even when they read the exchange policy out loud to me which stated that I could exchange the item without a receipt. I love Sephora but I’d never go back to this location.
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September 2022 by Chester Levi
Terrible service - i came in for a new base i was told a rep would be with me next . I ended up waiting over 15 minutes. Rep who saw me ignored my request and started recommending random skincare products. I kept explaining that is not what I was looking for and she told me that is her specialty. When i went back to the manger and asked to see someone who can actually help me with what i requested she told me it would be a long wait since she needs 4 people on the register. Never again
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September 2022 by Gillian Smith
kristina is great. i went in today and she not only helped me find everything i needed but recommend great products. she’s enthusiastic, has a great vibe and ultimately makes u feel very comfortable in store . i 100% reccomend her to any makeup beginners. she is great ?
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March 2022 by Joe Flynn
A few days ago I took my daughter here to buy makeup. She is young and inexperienced in buying makeup and in hindsight it was probably not a good idea for her dad to accompany her, but what the heck…As she was looking around she was approached by one of the staff. I later found out Kristina was her name.I’m not sure what was said as I was standing away from them but suddenly my daughter grabbed my arm and said “let’s go”. I asked her what happened but all she said was the woman was rude and condescending and she felt uncomfortable and wanted to leave. I offered to go back with her but she begged me not to.I don’t know what was said but when I told my wife she said “why go there” and that place has “a reputation”. I am over it now and my daughter seems fine but just wanted to share my frustration
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February 2022 by Erica Ammermuller
I had such a great experience today with Aloydia! She was very mindful of my skin needs (I have eczema), and extremely knowledgeable about skincare, makeup, and fragrance! She introduced me to some amazing new products and my skin looks great!