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September 2024 by Agnieszka
When we came into the dealership, we were unsure of which model or trim we wanted, but Brandon was very helpful in explaining the differences to us and showed us all the options. Even after purchasing your car he makes him self available to answer any questions you may have about the car or in my case how to use some of the features ?He truly is a great salesman and very personable guy. My family, and I highly recommend him, especially if you’re first time Mercedes buyer.
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September 2024 by Shan Muhammad
Brandon Founds is your man if you want the best service and deal on a Mercedes
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September 2024 by jeff u
We just had to take the time to let you know how fantastic our buying experience was. It was all thanks to Kate Bolante. She took her time finding out what was important to us and was extremely knowledgeable when we had questions. Her attention to detail and follow through made all the difference. We have purchased through several other dealers in the past and this was by far the best experience yet. Ray Catena Mercedes of Freehold is lucky to have Kate as a brand ambassador.
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September 2024 by Tara Gratz
I purchased my vehicle last year from this location with sales rep John F. Recently, I had a small issue however, John was great with handling my concern. He made sure that my issue was resolved quickly. It’s nice to know that there are still honest salesman out there. Great job Mercedes of Freehold!
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September 2024 by V C
I recently bought a car from Brandon Founds at Mercedes Freehold, and I couldn't be more pleased with the experience. Brandon's professionalism and extensive knowledge made the entire process smooth and efficient. He was incredibly patient, answering all my questions and guiding me through each step with a friendly and approachable attitude. His dedication to providing excellent service truly stood out, and me and my family felt valued throughout the transaction. If you're in the market for a Mercedes, I highly recommend reaching out to Brandon for a top-notch car-buying experience.
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September 2024 by Diane Deokarran
I was wondering how was your experience with Ray catena if freehold Mercedes dealership? I bought a GLE and I had service done on 20k miles service. It lasted 2 days to do. I recently had 30 k milage done. They came picked it up at my house. Guy cane back in 3 hours! My truck drives worse than the way I send it in. Check engin light came on the car is pulling one side one the road, the car wipers had streaks on the screen wasn't change. The truck was dirty there was no pride in doing their job. On top of which my tank was three quarters full They brought it back with less than quarters tank. Where is the courtesy in service today!! My husband called to tell them what happened they told us open the gas tank then shut the truck off to turn it back on!! Nothing happened I felt unsafe to drive my new truck to work my husband drove me. They promised to come get it Thursday to fix the problems. In the mean while I pay $624 to pay for service. Is this what service is like these day. I have to say I openeda BMW previously never I have been treated this way! They always treated with respect and great service. I am honestly regretting going to Ray catena ever to give my business. Thanks please let me know how was your service with them? Thanks
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September 2024 by Tracy Freno
I recently purchased my new vehicle from this location and I feel compelled to share the positive experience. Adriana was the sales representative that I was fortunate enough to encounter when I arrived at the dealership and I’m so thankful for her assistance and sharing her expertise. She went above and beyond in every regard and delivered outstanding service and complete satisfaction. She was personable, helpful, and extremely knowledgeable. I truly felt that she cared about making me happy as a customer, and I highly recommend seeking her out if you visit Ray Catena Mercedes in Freehold. I’m so happy with my new car, and so grateful to the entire team for making this purchase experience such an exceptional one.
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August 2024 by Lindsey Holup
I just purchased my second Mercedes from ray catena freehold and with John Farrell ! I can’t say enough great things! He has made every purchase absolutely seamless. He’s honest, knowledgeable and so helpful. I don’t dread the car buying experience anymore! My new car is everything I wanted! I highly highly recommend John and everyone at the freehold ray catena Mercedes!
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August 2024 by Daniella Aguilar
Great experience with leasing my first car! Mo was excellent and made me feel very comfortable. Extremely happy with my brand new GLC
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August 2024 by Ahsan Anwar
This is my third Mercedes Benz purchase in the past decade, and my second with Ray Catena. While I've always been satisfied with their service, this time was truly extraordinary. Mr. Brandon Founds, you are exceptional! Brandon not only helped me select the exact car my wife had always dreamed of, but he also made the entire experience unforgettable. From negotiating a deal that fit perfectly within my budget to delivering the car to my home as a surprise for my wife, he went above and beyond. I’ll certainly recommend Brandon to anyone in my circle looking for a car.
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August 2024 by Anatoly Shnayder
POOR SERVICE Department
SERVICE was done on new GLE 350, car was held for two days and NO LOANER GIVEN, then surprise was that ISSUE NOT FIXED.
SECOND attempt service was done and car will still be there TOMMOROW, DAY three of SERVICE.
DRIVING on SMALL RENTAL Car while paying Mercedes SUV lease, makes sense.
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August 2024 by Alex Melen
Took my car there for service as it was the closest dealership to my shore house. Although the visit turned out to be a lot longer and more complicated, the dealership went above and beyond to help me out. Andrew specifically was very hopeful and kept me up to date on the status of the repairs. I've had some bad service experiences at other places before and am happy to report that this was a true 5 star experience.
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August 2024 by John Burger
Want a sketchy dealership experience where they ignore requests to explain why dash cams were unplugged from their power sources and half a tank of my gas was burned over the course of 3 days taking my vehicle on what I’ll assume is joyrides? Look no further. This is YOUR dealership.
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August 2024 by Anthony Degrande
I recently purchased a new Mercedes from Brandon Founds, and I couldn't be happier with the experience. The entire process was smooth and stress-free, thanks to the professional and knowledgeable staff. They took the time to understand my needs and preferences, ensuring I found the perfect car. The customer service was exceptional, and they went above and beyond to make sure I was satisfied with my purchase. I highly recommend Brandon Founds to anyone looking for a new vehicle. Five stars!
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August 2024 by DAVID WAHBA
First experience purchasing a Mercedes and I was not disappointed at this dealer. Our sales rep, Brandon Founds, provided great customer service and was very patient with me in finding the perfect fit. Alex was also great at thoroughly explaining the car features making sure everything was understood. Great dealer.
