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September 2024 by J Wu
I worked with Michael Nikolis for the purchase of my first Lexus, and I don't have enough good words to say about him. From the first time I met him, he listened to and respected what I wanted. He went above and beyond to get me the exact car I wanted and kept me informed the entire way. If you are in the market for a Lexus, I highly recommend stopping into this dealership and asking for Michael Nikolis.
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August 2024 by Jeannevvi
I love my new NX 350! Thank you to the sales rep that helped me Chris Diaz for providing outstanding customer service. Chris went above & beyond to make sure I got the car that I wanted! He was very professional & friendly. Thank you Chris & the entire Ray Catena staff for an amazing experience!
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August 2024 by Christopher Rivera
Very excited with my new Lexus.
The entire staff & managers are top notch.
Very professional, friendly & they treat you like family.
Dealership very nice & accommodative.
Thank you Jonathan, Michael, Danny & Frankie & the rest of Ray Catena staff.
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July 2024 by Mike Caterina
Rob Fishman did a great job and got the deal done.
Thank you
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June 2024 by Kunal Patel
We got a Lexus TX from Ray catena of freehold. They were very nice and negotiable. And when we request if they have a bow they let us borrowed it for pictures.
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June 2024 by Rhonda Marin
The worst...the service advisor tried to charge me for a 10,000 mile check up when I did not need. I asked why so much, his answer those are our prices...spoke with mgr. who adjusted price but..it should have been for free after that...no coffee in waiting lounge, sent to sales dept to get a cup (not really a big deal) no food while waiting . Car was sitting outside for over 15 minutes before we asked to check out.Of course an excuse as to why... Not a classy experience..or what we expected from a Ray Catena Lexus.When confronted the advisor upon check out he had no comment....just kept his head down.
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May 2024 by Francesca Fein
Haven't been a customer; called for help with a dash light. Service put a man on who walked me through process. Immediately solved. Will be there for future service. Thanks, terrific staff.
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May 2024 by Jodie Zappile
My husband and I went to Ray Catena Lexus to purchase a 2021 LS 500 due to his previous car being totaled in an accident. From the moment we made contact with the dealership via phone, we felt very comfortable dealing with them. We visited the dealership last week and were truly impressed with the way they treated us. Our salesmen, Jonathan Bivens, was probably the best part of the experience - he was funny and kind and very attentive. No pressure with the sale and everything was done at the desk with him in under 2 hours including financing! We cannot say enough good things about this dealership. Thanks so much for the most amazing car buying experience! You've made lifelong clients!
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May 2024 by Phillip Martchi
Joel Cohen and Mike Nikolis are the best! If only I could leave 10 stars, thank you both for all your hospitality and genuine help with our new lease.
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April 2024 by John Manziano
I purchased my NX 300 5 years ago from John Mezzino, it was such a good experience, that when my friend Dave was looking to turn in his RX, I went with him to another dealership. That didn’t turn out well. I suggested Ray Catena Lexus and especially John Mezzino!
I was correct! The perfect trifecta, Ray Catena Lexus, John Mezzino and a 2024 Lexus RX.
Dave is trilled, too!
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April 2024 by Thomas Tumminia
The service department was awesome. I first spoke with Nancy Richards, and she set up the appointment for the next day. Although I didn't mention getting an oil change and checkup it was done once they made me aware the vehcile was due. Also rotated tires and the car was washe.
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April 2024 by Dave Branch
Everything you'd expect from a car salesman. From trying to take my deposit, to telling me there was no inventory in the state. Mr Fishman was a real scammer. I am sure that behavior is blessed by management or he wouldnt be there as long as he has. I ended up driving up to Prestige in Ramsey NJ and buying my RX350 from another dealer that had 6 styles in stock. Went to Amex to get the deposit back (NJ Law says you have three business days) I cancelled the next day.
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April 2024 by Nidhi Gogia
Got our first Lexus with the help of Dio Neives. He was patient, honest, non pressurising and made the experience really comfortable for us!!!! Thanks so much!!
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March 2024 by D Holt
Was not greeted. Looked at several cars in the showroom then walked out after several people just walked past me. I’ll head somewhere else.
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March 2024 by Fahad Habib
One of the best dealerships I have been to. Emilio is extremely helpful and professional, and we really appreciated the customer service here. Highly recommend.
