The Ray Catena Auto Group in Freehold provides an excellent experience with a no-pressure sales process and fantastic, knowledgeable staff. Customers report amazing and attentive service from the team, describing them as wonderful, compassionate, and efficacious. The staff is noted for being helpful, patient, and direct communicators who offer great customer service from start to finish, walking clients through all steps and features. The dealership facilitates a smooth car buying experience, working within budgets to find suitable vehicles. The service department is clean, large, and impressive, with attentive and detailed efforts in addressing issues. While most feedback is extremely positive, one note mentioned a service procedure taking longer than initially estimated. Overall, the business earns strong recommendations for its excellent job and five-star service, leading to extremely positive word of mouth from satisfied customers.
Totally professional and accommodating. Recommend highly.
June 2023
So much better service and professionalism than Brooklyn Audi
May 2023
Thank you, Phil and Mike for all your efforts. Really appreciate the attentiveness and detailed dive into ac evaporator issue. Hope it doesn't come back. Stay well. TOM
