LensCrafters located at 3710 Route 9 offers comprehensive eye care combined with a wide selection of designer brands such as Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and Persol. The business provides high-quality eye exams, a variety of premium lenses, and accepts most vision insurance plans including Aetna, EyeMed, Humana, United Healthcare Vision, and Davis Vision. Customers receive friendly and efficient service, with staff members like Mike, Mari, Paul, Pete, Kim, and others going above and beyond to assist with frame adjustments, lens upgrades, and repairs. Many reviews highlight the helpfulness and kindness of the team, including quick fixes for sunglasses and free adjustments, even near closing hours. The team at LensCrafters in Freehold Mall is especially praised for their professionalism, caring attitude, and use of advanced technology, with staff members like Laura, Samantha, Marian, Dr. Heather, and store manager Paul receiving special mentions for making the eye care experience seamless and enjoyable. Overall, LensCrafters combines quality products, personalized service, and expert care to ensure customers see their best and leave satisfied. Whether for a routine eye exam or new glasses, the store is recognized as a friendly, helpful, and reliable destination for vision needs.
Great customer service back to back. They’re always willing to help instantly thank you Mari for fixing my Gucci shades.
September 2025
I needed to exchange my glasses for a different frame with lens and I worked with Mike who was able to swap me into new glasses which I had to order within the exchange policy. The manager worked with me as well to get a better lens at a great price with current promotions going on.
September 2025
Mari was great, process was quick and easy! Tightened my glasses free of charge
