JCPenney is a prominent retailer known for its wide selection of apparel and home furnishings. Customers report mixed experiences at the Freehold, NJ location. While some have enjoyed helpful service and great deals, others feel the store is outdated and in need of renovation. Shoppers appreciate the variety of products, including fragrances and clothing from well-known brands, though many have noted that certain items are often out of stock or not available in their sizes. The store offers convenient services such as free shipping and curbside pickup. However, it has been pointed out that the store hours need updating. Overall, while the shopping experience can be positive, improvements to the store's appearance and stock availability would enhance customer satisfaction.
Honestly I just don't know how they stay in business. There's really nothing going on there and you can't find anyone to help you. What a shame an old retail chain like that just going nowhere....
December 2023
It was empty on Monday morning. Also JCPENNY needs to update their sign for their hours, they are posted 11a-... they open at 10am
November 2023
Was looking for a great suit and a fantastic price. Found exactly what I needed.
