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February 2024 by Mark M
We needed a rental due to an accident (that wasn't our fault), and even trying to rent the smallest vehicle, our insurance coverage wasn't enough to cover the expenses. So I decided not to rent from this company.
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February 2024 by Cristian Aguirre
I recently had the pleasure of dealing with Rob at Enterprise, and I must say, he provided me with exceptional service. From the moment I reached out to him for assistance, he was incredibly helpful and attentive.What impressed me the most about Rob was his ability to communicate clearly and concisely. He took the time to understand my needs and provided me with all the necessary information in a way that was easy to understand. It was evident that he was knowledgeable and experienced in his field.Not only did Rob provide me with the information I needed, but he also followed through on everything he promised. He made sure that the entire process went smoothly and efficiently. I felt confident and well taken care of throughout the entire experience.Rob truly went above and beyond to ensure that I had a positive experience with Enterprise. His professionalism and dedication to his job were evident in every interaction we had. He was a true point of contact that I could rely on.I cannot recommend Rob highly enough. If you're in need of assistance at Enterprise, I strongly encourage you to reach out to him. He will provide you with exceptional service and make your experience a memorable one. Thank you, Rob, for your outstanding help and support!
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February 2024 by Glen Gall (Gman518)
Clean and modern facility. Friendly staff. Very nice clean rental. Unfortunately, like many other companies, they are woefully understaffed.
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January 2024 by Cynthia Mayer
Knowledgeable, courteous, friendly, very simple process, nice clean car rental.
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October 2023 by Daniel Cancel
Great people was in and out 10 minutes top. Car was clean gave me a free car wash .Awesome customer service.
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August 2023 by Mark Kosloski
I used to rent from this location regularly for work travel between Freehold and Boston, but after dealing with the manager Steve I gave up. Recently, due to an accident I was forced to get a rental car and needed one as soon as possible. Of course Steve made my experience miserable as usual. While they may not have availability, Steve is rude and unwilling to offer the most basic customer service. Hanging up and refusing to offer any accomodation or help for my situation. I've escalated to the district manager via the customer service site and I'll also escalate to the insurance company as they can't proceed without me getting a car to expedite their claims process.
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July 2023 by Rachel Breton
Joe, Mike, and Steve are fantastic. They were empathetic, caring, and efficient. The experience was easy and care-free. Being kind goes a long way and I think we need more of it. Thankfully, enterprise is full of it.
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July 2023 by Mr Teach
HORRIBLE experience due to manager Steve. He blatantly lies (I have proof) and he doesn’t even have the courtesy to give me a call back. Can someone above him (regional or district manager) please respond with their contact information so I can explain how unprofessional and rude he was in the interaction?
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March 2023 by Mark H
Pleasant experience overall … definitely recommend for rent-a-car needs??
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February 2023 by Esdras Vera
These guys are always accommodating to the local clients. Quick check in and out and you’re on your way.
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August 2022 by Emily Freedman
Good customer service. It was a busy Saturday morning and the only guy there seemed like he knew what he was doing and addressed each person quickly and professionally.
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July 2022 by Cheryl Desiderio
Professional, friendly, helpful staff what more could you want while renting a vehicle this is an example of what good customer service is all about.
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July 2022 by Sharon Puryear
Great Customer service. Nice, clean car.
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April 2022 by Mario Dibiase
Excellent experience. Well maintianed vehicles
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March 2022 by Patrick Pasqua
I’ve used the Howell location many times. Never an issue.Unfortunately my vehicle is taking longer than the 30 days covered, but Steven and Mike are taking good care of me.
