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October 2021 by Kelli D.
Shady but helpful hense why I gave a 2 star instead of a 1 ! It started at the beginning acquiring about the subaru I was interested In rj asked me how much I was looking to put down I said I have 4k in my savings but I don't want to spend all of it bc that's all I have In my savings then I go down to the dealership to do the paperwork and give him a down-payment we never discussed what the down-payment would be he to me I would need to bring 3,500 with me along with my insurance card and my lisens ! I said why 3,500 and he said that what we agreed on !? He said well u said 4k but I knocked it down to 3,500 for u ! But again we never discussed a number he just decided the down-payment himself without letting me negotiate a down-payment and have a say in it ! So that was the first problem then when it comes to giving him the 3,500 I was having issues with my bank and personal issues were I couldn't give him the money the next day which I let him know. Then the other day I went to get gas and my card got declined so i went to my bank and found out that they took money out of my account without asking/ telling/ warning me ! As far as I know u need someone's permission to take there money and if u take it without there knowledge thats stealing ! Last issue I had was a couple data ago I was driving and hurd a weird vibrating and stretching noise so I take it to my mechanic and let's just say my bill was close to $500 fixing everything that was wrong with it ! Oh and i forgot to mention yesterday I came across another issue the AC on the driver side dosnt work but the AC on the passenger side does ! So needless to say I was pissed off ! But, they were able to approve me and I was able to drive the car home that day within 30m that's the only good thing about them is that they will approve u fast ! I'm not a liar and i am a honest person so thought I'd throw that out there to give them credit were it was needed hense the 2 star rating instead of 1 !!!
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October 2021 by deborah caravella
Tom was fantastic!!! We spoke on the phone with what car I wanted and for the price I desired, and Tom definitely delivered!!! Literally delivered...he came to my house with the car I wanted, I signed papers, and he returned my old lease for me...I could've been in my pajamas!! Best experience I ever had with leasing a car and I highly recommend this company, and will look forward to doing business with him again!!!
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August 2021 by Anthony Veltri
Tom at Black Tie Leasing was an absolute pleasure to deal with. We received a fantastic deal on a new Lexus that was delivered to our home. The whole process took about 30 minutes where going to a dealer can take hours. I highly recommend using Tom at Black Tie leasing!
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August 2021 by JaxSaccaro
This was the easiest time I've ever had with leasing a new vehicle. Tom listened to everything I asked for, and worked hard to get me what I wanted. He even got me a better deal than I expected. I definitely recommend Black Tie Leasing for your next lease!
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July 2021 by Nicholas Dalonzo
Tom was a true pleasure to work with! He helped guide my wife and I through the car leasing process and was able to get us a model that exceeded our expectations. I would not hesitate to recommend Black Tie and will be a customer in the future. Thank you!
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July 2021 by Tina Porta
I highly recommend Black Tie. Tommy went above and beyond getting me the best price for my new lease. We will definitely use them again!
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June 2021 by Shawn Thomas
Tom made my third experience better then the first 2. He makes it as easy and as stress less as possible when looking for a new car, that’s why I keep going back. Always there when needed and makes you feel like family.
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May 2021 by Ricky Santiago
Working with Tom was great! He was true to his word got me approved and delivered the car to my house within 3 days! The process was a breeze and I would deff recommend this to anyone! Thanks Tom for my new car !
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March 2021 by Oleg Zusman
Great service! Highly Recommend. Tom is an example of how customer service should be. The entire process was quick and easy, I had the car I wanted in my driveway in 2 days. Again, thank you Tommy!!!
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March 2021 by Sergio Calo
My wife and I had an incredible experience working with Tom from Black Tie Leasing. From our initial call to the final vehicle drop off, Tom treated us with respect and made sure to answer any questions we had. I highly recommend Black Tie Leasing to anyone looking for a new vehicle.
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March 2021 by Sean Godfrey
Tom was great. I had a wide range of cars i wanted and he got me the best compromise of what i wanted for the price i wanted. If you want a sedan i reccomend the Kia K5.
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March 2021 by deborah charron
Tom was fantastic!!! We spoke on the phone with what car I wanted and for the price I desired, and Tom definitely delivered!!! Literally delivered...he came to my house with the car I wanted, I signed papers, and he returned my old lease for me...I could've been in my pajamas!! Best experience I ever had with leasing a car and I highly recommend this company, and will look forward to doing business with him again!!!
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March 2021 by Star Wars Fan
For the first time in my life, I didn’t feel like I was live bait in a shark tank when leasing a motor vehicle. I informed Tom of how much money I had to spend and how much I could afford. He didn’t price me up or try to convince me otherwise. All he did was help. I will never go back to a dealership again. Thank you for the utmost enjoyable and professional experience.
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March 2021 by Nicole Virga
Excellent service from Tom. I didn’t even know this type of service existed before working with Black Tie Leasing. Tom was happy to get me prices, information and reviews on multiple cars across a variety of price ranges. He worked tirelessly. He was patient as I changed my mind. He answered all questions and got answers if he wasn’t sure. He followed up but also gave space as I was deciding. Paperwork was quick and easy and done at home. Car was delivered to my house.....AMAZING . He did everything, the only thing I had to do was test drive the car beforehand. Would recommend and use Black Tie Leasing again and will tell all my friends and family to use them too. Not sure I’ll ever sit for prices at a dealer ever again.
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March 2021 by Nicole Bressi
Tommy from Black Tie Leasing is great! I just leased my second car through him and I couldn’t be happier! He got me a great price and the made the entire process quick and easy!
