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October 2024 by Jillian Perez
I absolutely love shopping here for treasures! Allison especially makes you feel like you’re Brooks FAMILY !
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July 2024 by Russell Decicco
Went from best to Worst place ever! 1 dollar starting Bids turned to 5 dollar starting bids, 30% percent credit card charges with additional fees on top. They used to have the nicest employees (Natalie was a saint) now they are all money hungry criminals. In the past they would call you to pick up an item (that was already paid for) now they resell the item a second time after you paid and they keep both funds. Went from great to criminal over the last few months. Save your money.
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June 2024 by Holden
Worst auction house in the tri state area.
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December 2023 by Old Man in a Van
Love it.
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October 2023 by xenia H
I cannot say enough about how wonderful Kelly is. I’ve won several auctions and she is so personable, helpful and a joy to work with. Bonus points for loving on my dog.I am delighted to support this generational family run business.
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June 2023 by Bill Billio
Great place,good stuff, very honest..."Good People " !!
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May 2023 by bill b.
We have been dealing with Brooks since Jan, 2023.Always found them to be good people.Had a problem in picking upsome lots we bought. Emailed them and they were very responsiveand professional.Some of the 1 star reviews are pretty funny. Someone even used the word "Nefarious " that person undoubtedly had to Google that word !We will continue to patronize Brooks,, and like I said....They're good People.Billio WIBG 94.3 FM
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March 2023 by Mary T.
Mr.Brooks passed away and his daughter took over with her husband who has no clue what he's doing. They are not some Auction house that's been around for over 50 years. Nefarious is what they are. They just take pictures throwing it online and they advertise over 50 years. Covid is over why do they continue to online unfriendly auctions? Because they don't know how to run a business up close and personal with the public.
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February 2023 by Cathie B.
I feel the need to write a review after reading some of the unsatisfied customers' reviews. I have purchased from Brooks several times. Any issue I may have had is only because I don't go to preview the items in person, and when picking up found that they were bigger or smaller than I thought. My bad. I have also been to many other companies' auctions, both in person and online. There are several factors involved with selling furniture, not the least of which is personal taste, and the ability to pick up large items. I've seen many pieces of furniture that I may have wanted, but if I am unable to rent a truck, or fit them in my car, or pick them up without help, I do not bid. Also, no matter how well-kept your family's furniture is, others probably are not looking for outdated things unless they are truly representative of a particular era; right now what's cool is MCM, but that may change, and not ALL MCM furniture is desirable. I have also sold at a large auction house, and while I was disappointed in the amount my items sold for, I totally understand the process, and know that someone ended up with an incredible bargain. A lot of times that someone is me. Bottom line: don't auction your items if you are looking for a particular dollar amount. Post a pic online and try that first. If you're just looking to unload, auctions are great, and a win-win-win for buyer, seller, and auction house.
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November 2022 by senor thrill
You can't really blame the auctioneers if you do not take the time to inspect items you are interested in. Enough unique and everyday items to keep me checking whether for collecting or sales. Do miss in person though.
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October 2022 by George Rodriguez
Awful auction experience. Items are broken hidden damage. Shame on you. Elderly people are getting ripped off.
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October 2022 by Tamara Davidson
This auction knows everything they have you won't make a dollar and they make sure of it. Also I was told by a previous employee that they bid against you just to make a larger profit. If you are bidding for your personal collection check eBay first. If you plan resell forget it not the place. I am done with this place and having them rip me off with there misrepresented junk. BEWARE check out items throughly .
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September 2022 by Bill G.
I bought what Brooks called 1950s calendar with Marilyn Monroe on it. I bought 2 out of the listed 6. All sold from $40-60 each. They called it authenic. This was during the opening of covid when they had to go to Internet auctions like everyone else. I had to trust that they would not lie about authenticity. The moment I saw them I recognized they were (bad) modern reproductions worth about $6 brand new. If you have seen their I ternet auction photos, then you have seen how poorly they take pictures. Again, I trusted them not to lie and cheat. I told them I wanted my money back. They said no. Granted it took a little while for me to get there but they had no time limits and I was trying to buy more items at the next auction since I only had 3 items from this auction and didn't want to make 2 trips. They refused a refund. I asked them to sell them again. They took the items. Never listed them and I have never seen the calendars again. They basically stole my money, and ruined a relationship for what? A small Ill gotten profit? Good luck buying fake items from these crook.
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August 2022 by Will M
Excellent place very professional honest and great service there is always a great selection of treasures here
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June 2022 by Belinda Dalton
I had a complaint and emailed and called them, instead of returning my call or addressing my complaints, they banned my from bidding!