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August 2024 by Joseph Piga
Jay and his staff go above and beyond for their customers
They have excellent communication and are always friendly.
Store was recently renovated and looks amazing
As always I appreciate your help Jay and your staff
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August 2024 by Jus Tye
I also want to give a shoutout to my go-to UPS store, where the owners, Mike and Jay, consistently provide exceptional service. Their patience and dedication are unmatched, and it's no surprise that their store is always busy. They are my one-stop shop for everything business-related, from notarial stamps to business cards, and I couldn't do it without them.
Best,
Tye
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August 2024 by Kartik Shinde
Exceptional service at this UPS Store! The team is incredibly helpful and knowledgeable about shipping options and packing requirements. They consistently provide prompt and accurate service, and I’m always impressed by their friendly attitude. The store is well-maintained and easy to navigate. This is by far the best UPS Store I've visited.
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August 2024 by Akshata Kore
The UPS Store on Easton Avenue is fantastic! The staff is always courteous and efficient, making every visit smooth and hassle-free. Whether I'm shipping a package or just dropping something off, they handle everything with professionalism and a smile. The store is always clean and well-organized, which adds to the positive experience. Highly recommend this location for all your shipping needs
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August 2024 by kaushal chauhan
**Review: UPS Store**
I do not recommend this UPS Store due to the overpriced envelopes and other products. I was charged $3.50 for a poly bag that costs only $0.99 at other stores. Additionally, they attempt to sell you expensive shipping options to increase their profits. Make sure to research shipping options before coming here.
I advise against purchasing any stationery products from this location. Instead, visit the Dollar Tree down the street for more reasonable prices. Although the staff was friendly, they took a considerable amount of time to process my shipment.
When I called the store to inquire about the prices, they explained that, as a privately owned store, they can set their own prices. I will be taking this concern to UPS corporate to address this issue. Furthermore, none of the shelf items have price tags, leaving customers unaware of the costs until checkout.
Overall, my experience at this UPS Store was unsatisfactory, and I hope corporate addresses these pricing concerns.
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August 2024 by moein zeynolabedinpour
They pushed me to buy a box for my Amazon return even though the package was already sealed and ready to be shipped with a QR code. The scammers at this UPS store charged me $20 and tried to charge me even more. Their customer service is unskilled and they are a bunch of useless scammers.
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July 2024 by Alexander Mizeu
Great place! Very nice two employees. Looks like it’s family- wife and husband. Very professional woman, she’s worker - cashiers. I send two pages fax to company, and this staff from the UPS they provided me copy confirmation paper WITH PHOTO (PICTURES) my document. So, I have confirmation paper/list with pictures my document. Actually I am sure ? about that, because I have photo my document with any status: result, pages, phone number, start time, call length and PHOTO MY PAGE DOCUMENT! Very friendly and nice these two employees, looks like Arabic people! I recommend this store UPS to everybody!
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July 2024 by Nicollette Hinds
Customer service was excellent, short waiting time and representative was fast and effective and have knowledge of what they are doing.
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June 2024 by PAKESH THAKORE
Prompt response, courteous staff, elegant look of the office and customer friendly service.
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May 2024 by Adrian Schreiber
Did an outstanding job of packing. It arrived in perfect condition.
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May 2024 by Ronald humberto Rodriguez
Attention and shipping!
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March 2024 by Javier Tavira
Great customer service!! They're very welcoming and helpful the moment you step in. It makes it pleasant to walk in there. I don't know how they do it but they're fast without feeling rushed. Jay always remembers my name and makes me feel like a family member or a friend you've known forever. Very reliable and respectful and professional.
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March 2024 by EyeCare on Easton
This Ups is the best it gets. They have a self service kiosk that allows people who don't need help to sip the line, and the staff are super friendly. I had a high value package that I wasn't home to sign off on. Needless to say, I was super disappointed that I missed it, Jay and Mike were helpful whne i called and tracked down the package so I knew exactly when I could come to the store to pick up. Post offices aren't always the most fun place to be, but this Ups helps you get in and out while provding excellemnt customer service. Thank You!
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March 2024 by Adela
Great team over here at the UPS store on Easton Ave. Much respect to Jay and everyone else that is so helpful here.
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March 2024 by Henry Rodriguez
Best ups store in the area. Amazing customer service.