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October 2024 by Saloni Sawant
Decent college gym, but best to go during off-peak hours and scheduled classes to have room to work out. The reason I’m knocking off a star was due to the terrible customer service my friend received when trying to use a day pass in order to go to a class at the gym with me (after I had already checked in and she was clearly already present). They claimed they have some type of special going on so they’re not accepting 1 day passes. This doesn’t make sense if they’re still offering them online because people won’t know this rule until they actually show up! Also, it’s a ~$10/mo gym and they told her to pay $20 for a day pass in order to get in. Bruh, are you fr rn? Of course we left because I wasn’t going to ditch my friend, but I wasted my swipe for the day :/
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October 2024 by Nick Spada
Had a great experience signing up for new membership with general manager. All staff was very pleasant and gym is very clean with a lot of nice machines. Highly recommend
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October 2024 by Terrence Greaves
Even the water refill station is broken… This place really needs to get it together and get back to at least “decent gym” status
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September 2024 by Walif Smith
Love this gym
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September 2024 by Ersin Olgun
Great gym great staff. Pleasant environment
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September 2024 by Zain Mairaj
Good gym and great trainers. I highly recommend Trainer Jason, he'll help you achieve your goals quick and easy!
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September 2024 by Bassel Elmorsy
Won’t let you do a free day pass even though it says it online. Workers essentially try to set you up for a membership without even having a feel for the gym. Horrible way to advertise memberships definitely not coming here lmao
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September 2024 by Subash Siewdial
Good gym and nice staff but cancelling the membership if you have to move or whatever reason takes literally months. I was told I couldn’t do it through the gym over the phone. I was given some call center number, left a message because you’re forced to. Can’t stay on hold because it’ll automatically hang up on you. Left a multiple messages and they’re never returned my call or cancelled the membership.
Update: Been over a month and management still hasn’t responded to my email. ?
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September 2024 by tiara soli
I’ve been working out here for a while and this gym is very clean, staff is friendly, and the equipment is nice! love it here!
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September 2024 by Papi V3l3z
Double cables unusable
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September 2024 by Andre Boomer
Terrible. I am a Fitness YOUR Way member. (Insurance 3rd party providers)Through my insurance I pay 40 bucks a month extra to have access to these different gyms. This was one of them. The first guy at the desk said they stopped the partnership Aug 25th. But they are still listed as active members?!? I go outside to talk to a representative to find out what's going on. She states everything should still be a go. That they did not cancel anything. I go back in and speak with a different guy, that now says they stopped accepting it in may?!?! Like wtf!!! Stop lying and get your story straight. You didn't know how to do it but are telling people to go to the north brunswick crunch to sign up and then come back. Never again!!!!.
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September 2024 by Donavan Matsumiya
It's like every other commercial gym in this industry, just this one has more broken down machines than the other gyms I've been to. This place could use a deep cleaning on the weight racks and punching bag/TRX area. Doesn't look like the staff really cleans that often which makes it look a little dingy and worn out.
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August 2024 by Marmik Patel
It's been 8 months, that I am going to this gym. And from last 8 months they are saying that I am a member of other gym location. I told them that I didn't do it, and as I am corporate member, you should allow me. But he said no. My only concern is i want to talk to the customer service person.
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August 2024 by Jordyn Pagnozzi
Crunch in Somerset is the best gym I’ve been to! The staff is super friendly and knowledgeable, and there’s a wide array of equipment for any fitness needs. Would definitely recommend to anyone looking for a gym.
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August 2024 by Sami K
Been going to the gym for about 2 years now. When i first started, I wasn’t really sure what I was doing but the amazing employees helped me in the beginning. I signed up with one of the employees Kyle, and had training for about 2 years now consistently. Highly recommend this gym. Equipment is a 10/10, employees and management is a 10/10. Wont regret it
