Urban Auto Spa has garnered a mix of reviews over the years, reflecting both positive experiences and areas for improvement. Many customers appreciate the friendly staff and convenient location, often highlighting the effectiveness of the bronze car wash plan, which offers great value for frequent visits. The exterior detailing services are generally well-received, although some customers have noted inconsistencies in the quality of washes, with occasional issues like spots remaining on their vehicles or inadequate vacuuming. The business has been praised for its commitment to customer satisfaction, such as offering a complimentary second wash when issues arise. However, some visitors feel that expectations for service should be adjusted considering the pricing, as they sometimes observe a lack of attention to detail from the workers. Overall, Urban Auto Spa is seen as a convenient option for car cleaning, especially with its multiple locations and winter accessibility. While there are suggestions for improvement—such as ensuring cleaner rags for windows and possibly introducing pay-to-use vacuums—many customers remain loyal and enjoy the benefits of their monthly wash plans.
I’ve been coming here for about 6 years, and they are fantastic. Today I paid for the Platinum wash & my car came out with spots, the manager told me he wanted to wash it a second for free, and it came out beautiful. Hard working people.
July 2025
Exterior detail was very good. I was hoping some of the small scratches would buff out but unfortunately they did not, overall a nice job& worth the $200 for my suburban.
July 2025
the best place for car wash and oil change nice people
