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June 2024 by Mindy S.
This Salon is run very professionally and the people working there are competent and very polite. This Salon is so clean and they are all appreciative of their clients. I have been to many nail salons but this one in Franklin Lakes is the Best !!!!
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June 2024 by Jessica Sanseverino
THIS PLACE GAVE ME NAIL FUNGUS!!!
I went to get a pedicure a while ago, and the girl cut me so badly i couldn't stop bleeding. But she just performed the pedicure as usual with my toe bleeding. As it healed I noticed it started to look really funky. I thought maybe the cut was infected and if i kept it clean it would heal. I went to the doctor and he tells me I have toe fungus, and that if it is going to heal at all it's going to take an entire year of medication every single day. STAY AWAY FROM THIS PLACE!! Obviously very unclean.
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May 2024 by Jessica S.
THIS PLACE GAVE ME NAIL FUNGUS!!! I went to get a pedicure a while ago, and the girl cut me so badly i couldn't stop bleeding. But she just performed the pedicure as usual with my toe bleeding. As it healed I noticed it started to look really funky. I thought maybe the cut was infected and if i kept it clean it would heal. I went to the doctor and he tells me I have toe fungus, and that if it is going to heal at all it's going to take an entire year of medication every single day. STAY AWAY FROM THIS PLACE!! Obviously very unclean.
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May 2024 by Liv R.
I went here around a month ago to get tips with gel and about a week later my middle finger nail started to hurt, and I saw something growing from underneath. It turns out my nail has a nail fungus. This place looks very cluttered when going inside and they reuse nail files and do not clean tools, do not go here while they seem friendly and nice. The place is dirty. I got a nail fungus and someone else I know got a nail Infection as well. DO NOT GO HERE!!!!!
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May 2024 by Michelle Bravo
Jin, thank you so much for your amazing work on my nails. They are perfect and just what I wanted. Although, my nails were different lengths, Jin made them look beautiful and recreated the nail design I showed her from a picture. Definitely recommended. And she was efficient. Everyone is so welcoming!
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February 2024 by Jacqueline Teschon
Always a great experience. Steve and the entire staff are wonderful and accommodating. I've been a customer for years!
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February 2024 by Krista Bassi
I went there for a 25 minute chair massage and paid upfront, $38. I told the man doing the massage that I’d like him to focus on my neck & shoulders. He didn’t seem to know what he was doing, so I asked again. After 5 minutes of him not listening & me not enjoying it, I ended the massage. I told Steve, the owner, that I’d like my money back for the remainder of the time and that this man wasn’t listening to what I asked him. Steve handed me $8. I told him he needed to give me more back and he gave another $10, which still wasn’t enough.
I’ve been going to the salon for 5 years & Steve is a terrible business owner. He doesn’t honor appointments when you make them & he takes walk-ins over you. I feel that the place is slightly overpriced as well.
Steve, you knew exactly what was going on. You owe me $20 and can send it to my home.
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January 2024 by Monika T
I've been to Franklin Nail and Spa twice so far. Both times, I walked in without an appointment, and both times, I was taken within 5 minutes for a manicure. My nails looked great, and the place is clean. Each customer gets entered into a free raffle to win a gift card for a service at the spa! Highly recommend!!
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October 2023 by Melissa Andres
I don’t recommend
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August 2023 by Alyssa C.
Best nail salon ever! They are clean, professional, and always do an amazing job. No salon compares to them, it is worth spending the extra 5$ for a gel manicure. Trust me!
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August 2023 by Bun Chan
Friendly and clean and they speak English.
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August 2023 by Carol Matiz
So regular service
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July 2023 by Nejla Abaza-Sherdo
My daughter likes this place so she bought me a gift certificate for mother's day for a mani/pedi= $60.She made me an appointment with her favorite lady " Joanne" true enough, Joanne did a great job , I had a French gel manicure, the surprise and the reason for only 3 stars is that they charged $60 !!! I never paid that much for a mani!! Now I need refills but I really think they're charging too much, none of friends pay that much for French-gel . I really want to go back to Joanne but.... just wanted to share my experience and give 5 stars to Joanne, my gel is still on 6 weeks later, she did a great job.
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March 2023 by silvia Olave
Steve is the person in the front desk and he is very polite and kind, all the personal in Franklin Nail Salon are very professional and kind, the place is very clean and they always listen for the customers requests. This is a place that I always will recommend. My manicurist name is Rose but all of them are very professional ?
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March 2023 by Claire
They have very overpriced nails for a bad finishing product.we overpayed by 30 dollars