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“I am very grateful to the Korean manager. I was very upset because my internet was blocked. but she solved the problem cleanly. She is very kind, fast and accurate. I think she is the best employee.”
“Very good experience in this store, I was in other stores and the customer service in this store is terrible, they treated us very well, they helped us with the problem we had, very friendly and cordial ???”
10AM - 7:30PM
4506 46th St, Queens
Mobile Phone Accessories
“Usually when one thinks about a mobile / wireless store, feelings of dread and "getting ripped-off" are evoked. I recently lost my phone in Colombia (on vacation) and had these exact same feelings as I walked into this Verizon location on 46th street in Sunnyside. Adrian and his team immediately put my mind at ease and explored all possible options to 1) not only get the cheapest (and most appropriate) replacement possible, but also 2) took the extra time to ask what my needs truly were. After about 5 minutes he presented several options and we proceeded with the one that I selected. I was truly happy with his team and the level of service they provided - I wish ALL Verizon locations were like this!!! It's rare in business to come across individuals who genuinely just want to help you out - Adrian and his team are that rare breed that exemplify these values - they really just want to help you out. I am very grateful I chose this location and extremely lucky to have met them. Highly recommend for anyone looking for excellent customer service, down to earth business people, and really an excellent cell phone (and plan!)”
10:30AM - 7:30PM
7302 Northern Blvd, Queens
Mobile Phone Accessories
“I had an extremely complex and difficult situation, but the people who worked here were extremely effective and efficient and solved the problem in no time flat. Much better than any customer service I received, not just in terms of mobile companies, but in ALL companies. Love this place so much. If I have any other issues, Verizon or otherwise, I will definitely be stopping by here.”
“big big shout out to Victoria and Greg for helping me with my AT&T visit. I left highly satisfied they went over and beyond I got the phone I wanted and their customer service was exceptional! I’ll forever come to this AT&T store thanks to them! They made the time well spent.10 out of 10.”
“I was in town last weekend and had the unfortunate experience of having my phone run over by a car. My mom and I were so lucky to walk into this store. Jake was incredibly warm and professional. He set me up with a new phone and made the entire experience a breeze. Definitely a bright spot in our trip! Thank you!”
“Dear John, since you did such a good job, I am bring my daughter to your store at 3:30pm on this Sat. I would like her line to be joined to my account. Thant you for saving me 2000 dollars of upgrade a new phone. You are the best.”
“I visited this store to send out my passport for renewal. The owner Mr. Bansal, helped me with the photos, annexure, and affidavit. He's pretty well versed from filling out the form to shipping out the passports for renewal. I was able to get everything done in less than 30 mins. Super quick, and efficient.”
“I wanted to get my ps5 checked as it was not connecting to the wifi properly. I was told of the reasons and services they could provide to fix the issue. They gave me advice on what to do, and right now my ps5 is connecting to the wifi. They advised me for completely free and solved my problem. I would recommend to come here for service and for advice on electronics. I felt it was an honest and straightforward store.”
10AM - 7:30PM
484 6th Ave, New York
Mobile Phone Accessories
“Hey folks—Here’s a shout out to Roma and Adi at the best AT&T Store in Manhattan (located on the corner of West 13th Street & 6th Avenue). I walked in cold on a Friday afternoon without an appointment with what seemed to me an intractable two-factor authentication code problem—a Catch 22 situation for a dead phone that could not be accessed nor revived—which made it impossible for me to purchase a new phone until this problem could be solved. And solve it together they did in the calmest, most professional, intelligent and even entertaining way. Plus the conversation we had during this process was memorable, enjoyable, and instructive. In short, who knew such a potentially tense situation could turn out to be such a pleasure. Thank you Roma and Adi for saving the day! P.S. My new phone is great but the experience was even better!”
10AM - 7:30PM
120 E 116th St Ste 1, New York
Mobile Phone Accessories
“Best store ever with polite and patient people working there, my son got cricket I have a Verizon , I am paying cheaper service for him and he got good service!!”
“I went in for questions about the wifi service and was helped by Binny. He was extremely helpful and informed me with all of my options . Once I decided to purchase he walked me through it all step by step with ease .”
“Wow. This is the spot. I came from another state trying to look for a phone. Not only did they give me a NEW A54, they gave me a custom case that was my style. Coming from T-Mobile, this service is far superior. Always full signal. 5G everywhere. Cricket Wireless #1!”
“Gabe & the staff were helpful, kind, thoughtful when it came to budget, & had great knowledge on devices! Though they were busy with me setting up a device, they made sure customers were greeted & that they would help them momentarily which I thought was very sweet.”
10AM - 7:30PM
276 Broad Ave, Palisades Park
Mobile Phone Accessories
“This place is quite busy, but it’s definitely worth the wait! The staff are extremely friendly, kind, and personable, and they clearly know what they’re doing”
“Mickey and Amy are some of the most patient and informed people in the Verizon ecosystem.
They handled a tricky situation that involved Verizon Corporate, another franchise and their management with ease and grace.
If you have any account needs, whether it's business or personal, this is the store to choose.”
“We came into this AT&T looking to switch over from another carrier. We were greeted right away by Nelson. Nelson was able to provide help right away. He was very attentive and made sure he understood the situation correctly. He gave us great detail in what offers, promotions, and other things AT&T had to offer. He made sure we knew everything we had to know before switching over. Nelson is very personable and has a passion in figuring out what he can do in order to provide the best service. Will definitely be back soon!”
“Came here to fix my sim card issue on my new phone, Jeff helped alot, provided excellent service. And comparing to the other verizon store nearby, the other store didn't help at all, like nothing at all. I'm glad I came here to ask for a second answer.”
“Excellent customer service!! They always have good prices and are always available for any customer questions. They helped me a lot, they gave me a lot of solutions to what I was looking for, I was very happy with the service and the equipment purchased.”
“Mark was very helpful and knowledgeable of all the products in the store.He went over and beyond to assist us and help us obtain sims for our phones.He was so polite and even stayed past his working hours just to accommodate us that day.He also patiently answered all of our questions.Thank you so much Mark.”
“I had a great experience upgrading my phone here!! Shem was great and even took the time to help transfer everything to my new phone. 10/10 recommend this place for all your AT&T needs!”
“Went in to replace battery in Apple laptop; Noor was very friendly and helpful. They did not have the battery in the store so had to send it to another location; but Noor expedited the work and got it back the same day. Good customer service.”
“(Translated by Google) The best place to buy phones, the boy in the box gave me options, to which I bought him a Samsung Galaxy s10 at a good price and on top of that he gave me a screen protector and its case, I could not say more because I am staying short in words .... if they force me to comment; excellent service from the staff that attends you ....”
“My daughter broke her screen on vacation. We went to two stores and non of them carried the screen we needed. We went to the westwood location and Tyler had her new screen on and out the door in 30min. Great service!!!”
“I buy Samsung galaxy s24 ultra from this store. Very good customer service, I recommend to you guys visit Namaste wireless ,you will definitely get your wireless needs.”
“We just had the best experience at the American dream Verizon. The customer service that Jacob and Danny gave us was top-notch. They were super patient, answered all of our questions, and saved us a ton of money. We left our old carrier and walked out with four new devices! They are the best of the best. Thanks guys!”
“I had a problem with my phone, SIM card was not connecting. Received service with smile and very professional. Highly recommend Verizon store in Maspeth on Grand Avenue.”
“A gay name Tonmay working here. Very good boy. He help me to upgrade my phone with the best dill he have and help me to transfer my all staff to the old phone to new phone . Very good service. Thank you.”
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“Joel and his coworker were very thoughtful patient kind, and respectful. The young woman that was working with him was amazing. I’m sorry I forgot her name. The Fortlee AT&T store is wonderful highly recommend. Please acknowledge these two wonderful employees at your store and give them a raise. Highly recommend we see you soon. Thank you so much for always taking care of my family appreciate it !”