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March 2020 by Ellen C.
I shop here all the time because they are really close to where I am. I don't know why the ratings are low because they have good customer service and sales. I don't think there was any out of ordinary bad experience from shopping at acme. They have ample parking space, flower shop that my mom uses a lot, and bakery with really good pastries. Their bagels were just okay, but I'm pretty satisfied overall.
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February 2020 by Teddy K.
Big, beautiful supermarket that has everything you might look for at a supermarket except good service. Expect long waits. If someone in front of you has a price check, you're better off switching lanes because it will take forever. And they'll send you home with your groceries in pre-torn bags so you'll have hand carry everything home. I'd go to the Korean spot if their prices weren't so exorbitant. Will be seeking a better place to get my groceries.
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September 2019 by Stefan H.
As this is the closest supermarket to my home, I find myself shopping here most often. Regular prices are outrageous, as in many stores, but sale prices and discounts can be pretty good. Staff/service has gotten better, and Kevin the pharmacist is awesome! The store can use a renovation, but it isn't horrible! Certainly wouldn't go out of my way to shop here, but since I don't have to...
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September 2019 by Paul K.
Terribly understaffed and managers treat employees terribly in front of the customers. It is no surprise that the managers treat the customers the same way. The daytime store manager is especially nasty and could care less about helping the patrons. Will no longer shop here until they clean house. Owners have to know about this and endorse this behavior or they just don't care. Either way, very pathetic group of individuals.
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September 2019 by Yingqi Z.
Absolutely worst place to shop!!! The women at the customer service was super rude!!!
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August 2019 by Ciff M.
The Absolute Worse place to grocery shop...... the employees are awful....Rude.... no cashiers are ever open..... go to Trader Joe's or Whole Foods .... the customer service there is outstanding , and worth the trip
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August 2019 by Jan N.
Customer service are beyond racist. Very nasty and rude if you happen to be a minority which is very unfortunate. Will make it a point to never buy anything from this specific ACME as they are prejudice and very rude!
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August 2019 by Noah P.
Store very well located right above foot of G W Bridge with ample parking, McD next door and inside is a good Starbucks with sitting area. Average large Acme can have on and off very good sales - check online for specials. Staff is well managed and care to listen and be helpful!!! I tested them today (not on purpose) and manager Scott came through with flying colors, he was not fazed and sincere to be helpful, also grocery manager Jason - do not be shy to speak out, if anything is not perfect they want to know about it to fix!!! In case you want to find Scott, ask the service desk they will get him quickly or just look for the biggest scariest-looking tall guy you want on your tag football team to block for you, but don't be intimidated, just be nice and tell him you need help, and mention if he does not fix a problem ASAP he will answer to me!!
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July 2019 by Mike R.
I want to really like this place. It's big, clean, and has a good selection. But it is so understaffed that it can take 15 minutes at the deli to serve 3 people.
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March 2019 by Susan C.
I like the Acme!!!! I live in NH and visit family here often. Joe, the manager, went out of his way to help me find the Kind bars I was looking for. Customer service and produce staff were very helpful. I love having a Starbucks there. Also great that my husband works for another store related to Acme's parent company so we get a discount. No complaints!!!
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March 2019 by himalaya d.
Great supermarkets. Prices are very reasonable. Plenty of parking. They also open until midnight.
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December 2018 by Terese H.
Joe the day manager and his staff were awesome to deal with. The day after Christmas my husband and I purchased 16 gift cards and an error occurred. I called and spoke the Joe, the manager, and he and his team resolved the problem ASAP. Thanks Joe!
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May 2018 by Brittany H.
Great place- great deals- great peices. Bakery department never disappoints!! Staff is very friendly and helpful.
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November 2017 by Superkat S.
This place is a sh*t show. I live in the area and purchase all of my seafood, meat and vegetables from Hmart, Caffaso's, Mitsuwa or Whole Foods because Acme is beyond awful. I don't think they try too hard because they know they are the only non specialty supermarket in the area. Too many times, the fish was spoiled, the meat was subpar and the vegetables were either past their prime or missing! (They are ALWAYS out of many items, especially produce, or just don't carry them). However, I still need staples such as milk, butter, eggs, paper towels etc, so I go to Acme and am always reminded how awful the store is. Yesterday, I waited in line for 15 minutes at the Customer Service counter and finally gave up, then I waited in the regular line for 20+ minutes at 2pm because they only had 2 registers open and the place was packed. They also have the cheapest shopping bags available. You have to triple bag heavy items and then they still break. A bag broke on me yesterday and a 15lb turkey fell on my foot. The intense pain summed up the inevitable agony I experience every time I'm in that store. You can do better Acme.
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November 2017 by Vivien C.
I went there for flour, and found many of them are expired, I can't imagine other stuff.
