-
February 2024 by Aleks Nekrasov
They have been meh over the years
-
February 2024 by Amanda Connors
Great folks, got me in short-notice and didn't charge anything when they didn't find the issue I described. They suggested taking it to a dealership since the car is still under warranty
-
February 2024 by Lizette Gaskin
Every time I have been here, the service has been excellent, and try to get me in as soon as possible.
-
February 2024 by Richard Stevens
I highly recommend Service Members and their families, especially Junior Enlisted Soldiers, don’t take your vehicles here. Go to Jim’s Auto Body right off base for fair prices and quality work. The prices and quality of work that this Firestone is pushing is not good. I have life time alignment through Firestone. I took my car in for an alignment only to be told “we only do toe in toe out, we don’t do camber”. Great, so you do half the job, appreciate it. GSAs too, just take it to Jim’s, save yourself money and stress. Tie rod ends will run you $400 here, if you have a bad ball joint they’ll just replace the whole control arm and charge you about $400 per side even if the bushings are still good. Not all Firestones are bad, but this one sure is.
-
December 2023 by Matthew Provost
I paid 1500 to have my vehicle fixed only to find out it wasn't fixed and they may need to have a sensor replaced. How do I know that the sensor wasn't the problem to begin with and that the fuel pump was fine? I trust a service center like this to do the diagnostics to ensure this doesn't happen. Now I know that this not the right place to bring my car for repairs or Maintenace.
-
December 2023 by Erica Toussaint
My initial oil change was not done right on Friday. I had to go back because the oil lamp kept flashing and the vehicle was rattling (noticed all that when I got back from Firestone). Went back after work, explained the issue and the tech there redid the oil change and changed out the filter. Safe to say the first time around the job was NOT done right ?.The tech was helpful and at the end of it all, I was given a free oil change coupon on them.
-
December 2023 by Joseph Wellman
I am currently deployed and my wife was having issues with her Jeep and came in to get it checked out. She described the issues and was told “we will figure it out for you” WRONG. They charged her $223 just to tell her “sorry we don’t deal with these issues, go to a dealership”. What a ripoff!!!! And right at Christmas when we have three kids that need presents and dads already gone. Wonderful!! Thanks Firestone! Never again I swear on my life will I have another vehicle within 100ft of a Firestone again. You should be ashamed of yourselves but I’m sure the money is good. 200+ bucks for nothing! There are scams that steal less money from people. Congrats you won this round but never again.
-
November 2023 by DrAShellarien Addison
Excellent service love the location very professional
-
October 2023 by Richard Posada
Rude employees. I dropped my truck off and they called me 2 hours later and told me they could not do the work because my truck was to heavy for the lift. Complete waste of time.Taking off work to deal with this messThey have 10k lbs lifts my truck weights 6k lbs…Only job was to rotate tires and alignment.
-
September 2023 by Justin
Customer service was good and work was done fast but I was charged $92 for oil alone that I looked up that costs $37 retail. Very overpriced place I cannot recommend.
-
September 2023 by J QUINN
Best oil changes and great tires. Solid maintenance team and easy to work with.
-
July 2023 by -Fuzzy-
Took an old Subaru in to diagnose driveline noise. Price was more than reasonable, and the tech looking it over was able to correctly identify a number of things that could affect long-term reliability.
-
July 2023 by Janet
The best!!! Sometimes we need walk in emergency for our vehicle. This crew will fit your situation in, in a timely manner, and advise your next step in the matter.They will keep you safely on the road, so you can get home and decide what to do about your car situation. At little or no charge. Then there are their other services and advise to keep your vehicle in top performance. I highly recommend,. - Janet
-
July 2023 by Daniel Taylor
Went in for an evap emission small leak code. Recommended bad part was a hose, they did nothing in regards to the issue. Same leak code still posted, hose is still leaking. Do not recommend going here
-
May 2023 by Kevin Morales
Speed of service and quality is amazing. They are not cheap but, their quality exceeds expectations
